Band 2 Receptionist

Brook Street; Belfast; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare organization in Belfast is seeking a Part-Time NHS Receptionist to provide vital support to patients and visitors. The role involves greeting individuals, answering enquiries, and maintaining patient records in a warm and welcoming environment. Ideal candidates will have excellent communication skills and a commitment to patient care. This part-time position offers family-friendly hours from 9:00 am to 1:00 pm, Monday to Friday.

Benefits

Family-friendly part-time hours

Training and ongoing support

Access to staff benefits and development opportunities

Qualifications

• Friendly, organised and passionate about helping people.
• Reliable and punctual.
• Previous reception or customer service experience is an advantage.

Responsibilities

• Greet patients and visitors in a professional manner.
• Answer enquiries and direct to the right service.
• Book, amend and cancel appointments.
• Maintain accurate patient records.
• Ensure a tidy and calm reception area.

Skills

Excellent communication and people skills

Calm and reassuring manner

Good attention to detail

Basic IT skills

Teamwork ability

Job description

Part‑Time NHS Receptionist
Belfast Health & Social Care Trust - Knockbreda Centre, South Belfast
Hours: 9:00 am – 1:00 pm, Monday to Friday
Are you friendly, organised and passionate about helping people? Belfast Health & Social Care Trust is looking for a part‑time Receptionist to join our busy front‑of‑house team, providing a warm welcome and vital support to patients, visitors and staff.

About the role

• Greet patients and visitors in a polite, professional and compassionate manner
• Answer telephone and in‑person enquiries, directing people to the right service
• Book, amend and cancel appointments using our computer systems
• Check patient details and maintain accurate records
• Work closely with clinical and administrative teams to keep the service running smoothly
• Help ensure the reception area is tidy, calm and welcoming at all times

What we’re looking for

• Excellent communication and people skills
• A calm, reassuring manner and a commitment to patient care
• Good attention to detail and basic IT skills
• Reliable, punctual and able to work as part of a team
• Previous reception or customer service experience is an advantage, but not essential

What we offer

• Family‑friendly part‑time hours: 9:00 am – 1:00 pm, Monday to Friday
• The opportunity to support your local NHS and make a real difference each day
• Training and ongoing support within a welcoming team
• Access to wider Belfast Trust staff benefits and development opportunities

To apply or find out more, please contact:

Brook Street NMR is acting as an Employment Business in relation to this vacancy.