Band 2 Equipment Library Technician | Royal Free London NHS Foundation Trust

Royal Free London NHS Foundation Trust; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent NHS Trust in London is seeking a service-oriented individual to manage customer inquiries and maintain medical equipment. You will provide support by ensuring items are cleaned and serviced, while also executing administrative tasks. Ideal candidates will have excellent communication skills and proficiency in office software. This role offers opportunities for career growth within a large healthcare organization.

Benefits

Flexible hours

Generous benefits

Next-level training

Qualifications

• Effective communication with internal and external contacts.
• Strong organisational and administrative skills.
• Ability to learn about medical equipment quickly.

Responsibilities

• Serve as the first line of contact for customers.
• Ensure correct paperwork for accepted items.
• Maintain administrative functions and data entry.

Skills

Communication skills

Organisational abilities

Proficiency with office software

Basic knowledge of medical equipment

Job description

The medical equipment library section of medical electronics provides delivery, collection and decontamination services of the medial equipment and pressure area care mattresses to the wards/clinical areas within the trust.

Responsibilities

• Serve as the first line of contact for customers via phone and in person, providing clear and consistent service.
• Ensure that only items with correct paperwork are accepted into the department.
• Return items to users after cleaning, servicing, and verifying they are in working order.
• Escalate urgent requests and problems to appropriate parties.
• Maintain administrative functions, including filing and entering data into databases such as TRACE and the medical equipment database.
• Use basic office software, including copy‑typing, spreadsheets, and databases effectively.

Qualifications

• Basic knowledge of common medical and laboratory equipment used in the trust, or the ability to learn quickly.
• Effective communication skills with a wide range of internal and external contacts.
• Strong organisational and administrative abilities.
• Proficiency with office software (Word, Excel, databases).

About the Trust

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.

Our size, scale and influence offer unrivalled career opportunities and a forward‑thinking approach to working that works around your lifestyle. From flexible hours and generous benefits to next‑level training, we make it easier to take your career to the top.

This advert closes on Tuesday 28 Oct 2025.