Bakery Customer Champion – Fast, Fresh Service

Marks & Spencer Plc; Ilkeston; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer Plc is recruiting a Customer Assistant for the Bakery section. You will be on the front line of fresh produce, delivering hot bread and five-star service while working under pressure and with precision.

Expect to be hands-on, bringing energy, attention to detail and strong customer focus to every shift. You will adapt to the store's rhythm, move quickly, and collaborate with teammates to maintain high food quality and safety standards.

Qualifications

• Must be 18+ due to specialist cutting equipment safety regulations.

Responsibilities

• Deliver hot bread, fresh perspectives and fast, five-star service to customers.
• Confidently manage demand, keep shelves full and customers impressed.
• Balance speed with safety to maintain freshness and availability during peak hours.
• Be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift.

Job description

Marks & Spencer Plc is recruiting a Customer Assistant for the Bakery section. You will be on the front line of fresh produce, delivering hot bread and five-star service while working under pressure and with precision.

Expect to be hands-on, bringing energy, attention to detail and strong customer focus to every shift. You will adapt to the store's rhythm, move quickly, and collaborate with teammates to maintain high food quality and safety standards.