Bakery Customer Assistant: Fresh Bread & Fast Service

M&S Careers; Pity Me, Durham; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Bakery section. You’ll work at the sharp end of fresh produce, under pressure and with precision, delivering hot bread and fast, five-star service to customers.

You’ll be a hands-on brand ambassador, a team player who stays flexible, moving across store roles to keep shelves full and standards high during peak hours.

Flexibility is vital and you’ll adapt to the rhythm of the store, contributing to a positive customer experience every day.

Qualifications

• Passion for food and customer service.
• Ability to work quickly under pressure.
• Willingness to work across store roles.

Responsibilities

• Deliver hot bread and fast, five-star service to customers.
• Confidently manage demand and keep shelves full.
• Balance speed with safety and quality in a fast-paced bakery environment.
• Be a team player and adapt to the rhythm of the store.

Skills

Customer service

Teamwork

Attention to detail

Flexibility

Job description

Marks & Spencer is hiring a Customer Assistant in our Bakery section. You’ll work at the sharp end of fresh produce, under pressure and with precision, delivering hot bread and fast, five-star service to customers.

You’ll be a hands-on brand ambassador, a team player who stays flexible, moving across store roles to keep shelves full and standards high during peak hours.

Flexibility is vital and you’ll adapt to the rhythm of the store, contributing to a positive customer experience every day.