Bakery Customer Assistant - Early Mornings, Fast-Paced

Marks and Spencer; Guildford; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks and Spencer are hiring a Customer Assistant for the Bakery section, working at the sharp end of fresh produce under pressure and with precision. You’ll deliver hot bread, maintain quality and provide five-star service.

You’ll be a hands-on, sleeves-up brand ambassador who brings energy and attention to detail to every shift, with early mornings and the ability to adapt across store roles and hours, including night premiums where applicable.

Qualifications

• Experience in customer service in a retail environment.
• Ability to work early mornings and busy shifts.
• Willingness to work across different roles and adapt to store rhythm.

Responsibilities

• Deliver hot bread and provide fast, five-star service to customers.
• Maintain high standards of food quality and safety.
• Confidently manage demand and keep shelves full and customers impressed.
• Balance speed with safety to ensure freshness and availability during peak hours.
• Work as a team player across store roles to maintain momentum and service quality.

Skills

Customer service

Food safety

Teamwork

Flexibility

Tools

POS system

Job description

Marks and Spencer are hiring a Customer Assistant for the Bakery section, working at the sharp end of fresh produce under pressure and with precision. You’ll deliver hot bread, maintain quality and provide five-star service.

You’ll be a hands-on, sleeves-up brand ambassador who brings energy and attention to detail to every shift, with early mornings and the ability to adapt across store roles and hours, including night premiums where applicable.