Backstage Retail Operations Associate

Marks & Spencer Plc; Whiteley; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is recruiting a Customer Assistant in Operations. This is a physically demanding, high‑intensity role that keeps our stores running by handling stock, deliveries and behind‑the‑scenes work to ensure the shop floor stays full and ready for customers to shop.

Flexibility to work across the wider store is essential. You will confidently use digital tools to track deliveries and manage stock, stay focused on availability and speed, and contribute as a strong

Qualifications

• Must be 18 years or older.
• Physically demanding, high‑intensity role.
• Flexibility to work across the wider store.
• Willingness to use digital tools to track deliveries and stock.
• Teamwork and collaboration across store functions.

Responsibilities

• Handle stock, deliveries and behind‑the‑scenes tasks to keep the shop floor full, clean and ready for customers.
• Be flexible to work across the wider store as needed.
• Utilise digital tools to track deliveries and manage stock efficiently, ensuring availability and speed.
• Work as part of a team and support colleagues across the store.
• Adapt to early morning deliveries and late stock movements to keep things moving.

Skills

Stock management

Deliveries coordination

Digital tools usage

Teamwork

Digital tools proficiency

Tools

Digital tools proficiency

Job description

Marks & Spencer Plc in the United Kingdom is recruiting a Customer Assistant in Operations. This is a physically demanding, high‑intensity role that keeps our stores running by handling stock, deliveries and behind‑the‑scenes work to ensure the shop floor stays full and ready for customers to shop.

Flexibility to work across the wider store is essential. You will confidently use digital tools to track deliveries and manage stock, stay focused on availability and speed, and contribute as a strong