Backstage Retail Operations Assistant — Flexible Shifts

Marks & Spencer Group; Winchester; On-site; GBP 12,000 - 14,000; Full time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in Operations. This is a physically demanding, fast-paced role that helps keep our stores stocked and running smoothly, enabling a great customer experience.

You’ll manage stock and deliveries, work across the wider store, and use digital tools to track inventory and movement. Flexibility and teamwork are essential as you adapt to early mornings and varying shifts.

Responsibilities

• Be the backstage powerhouse of our stores in Operations.
• This is a physically demanding, high-intensity role that keeps our stores running.
• Be ready to roll your sleeves up and work smart.
• You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for customers to shop.
• You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

Job description

Marks & Spencer Group is seeking a Customer Assistant in Operations. This is a physically demanding, fast-paced role that helps keep our stores stocked and running smoothly, enabling a great customer experience.

You’ll manage stock and deliveries, work across the wider store, and use digital tools to track inventory and movement. Flexibility and teamwork are essential as you adapt to early mornings and varying shifts.