Back Office Administrator

RTL Group Ltd; City Of London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A busy recruitment business in London is seeking a reliable Back Office Administrator to support operations. The role involves managing records, processing timesheets, and handling compliance documentation. Ideal candidates will have administrative experience and strong IT skills, particularly in Microsoft Office. A positive attitude and the ability to multitask are essential for success in this position. The company offers a supportive work environment and career progression opportunities.

Benefits

Competitive salary

Career progression opportunities

Friendly working environment

Regular team incentives

Qualifications

• Previous experience in an administrative or back-office role is preferred.
• Strong IT skills, particularly in Microsoft Office.
• Excellent written and verbal communication skills.

Responsibilities

• Managing candidate and client records on the CRM system.
• Assisting with timesheet processing and payroll queries.
• Preparing compliance documentation and onboarding packs.
• Handling incoming calls and emails, directing them appropriately.
• Producing and formatting CVs to company standards.

Skills

Attention to detail

Organisational skills

Communication skills

Microsoft Office proficiency

Job description

About Us

We are a busy and growing construction recruitment business, providing skilled trades and labour across the UK. Our team is fast-paced, driven, and friendly and we re looking for a reliable and organised Back Office Administrator to join us and support the smooth running of our operations.

The Role

You ll play a key role in keeping the business organised and compliant, supporting our recruitment consultants and management team with all administrative and back-office tasks. This is a varied position that requires excellent attention to detail and the ability to work efficiently under pressure.

Day-to-Day Responsibilities

• Managing and maintaining candidate and client records on our CRM system
• Assisting with timesheet processing, payroll queries, and invoice checks
• Preparing compliance documentation, right-to-work checks, and onboarding packs
• Handling incoming calls and emails, directing queries to the right team member
• Producing and formatting CVs and job documents to company standards
• Ordering office supplies and assisting with general office duties
• Supporting the team with ad-hoc administrative projects as required

What We re Looking For

• Previous experience in an administrative or back-office role (ideally in recruitment, construction, or a similar fast-paced environment)
• Strong IT skills, particularly Microsoft Office (Word, Excel, Outlook)
• Excellent written and verbal communication
• High attention to detail and strong organisational skills
• Positive, can-do attitude and a willingness to learn
• Ability to manage multiple tasks and deadlines

What We Offer

• Competitive salary and career progression opportunities
• Friendly, supportive working environment
• Full training provided on internal systems
• Regular team incentives and social events