Back Office Admin / 27.5k / Ballymena

VANRATH; Ballymena; Hybrid; GBP 25,000 - 28,000; Full time

Job summary

A reputable recruitment agency is seeking an Administrative Support Specialist for a hybrid position in Ballymena. This role involves delivering crucial support for metering services, processing customer requests, and maintaining internal databases. Candidates should possess at least 4 GCSEs including English and Maths, and have strong proficiency in Microsoft Office. The position offers a competitive salary and a fantastic benefits package.

Benefits

Fantastic Benefits Package

Qualifications

• 4 GCSEs (Grade C or above), including English and Maths, or at least 2 years of relevant administrative experience.
• Proficiency in Microsoft Office and general IT systems.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Deliver administrative support across Metering and Support teams.
• Process customer and electricity supplier requests.
• Maintain and update internal databases and spreadsheets.
• Handle incoming calls and customer enquiries.

Skills

Attention to detail

Numerical skills

Communication

Customer service

Education

4 GCSEs including English and Maths

Tools

Microsoft Office

Job description

Administrative Support Specialist - Metering Services

Location: Hybrid (Agile home-working available after training)

Contract: Full-time, Initial 18-Month Contract

Salary: £25,654 - £27,557 per annum

VANRATH is pleased to be partnering with a highly reputable and forward-thinking organisation to recruit an experienced Administrative Support Specialist. This is an exciting opportunity to join a dynamic and expanding business, providing vital support to their metering services team.

About the Role

You’ll become an integral part of the administration team, supporting a variety of metering-related activities, including installations, maintenance, customer service, and project work.

Key Responsibilities

• Deliver administrative support across Metering and Support teams
• Process customer and electricity supplier requests (e.g. appointments, tariff adjustments, meter relocations)
• Maintain and update internal databases and spreadsheets
• Communicate effectively with internal departments and external stakeholders
• Handle incoming calls and customer enquiries
• Assist with the coordination of both minor and large-scale projects

Essential Criteria

• 4 GCSEs (Grade C or above), including English and Maths, or at least 2 years of relevant administrative experience
• Proficiency in Microsoft Office and general IT systems
• High level of attention to detail with strong numerical skills
• Full UK driving licence and access to a vehicle

Desirable Experience

• Previous experience in a busy office or administrative environment
• Background in customer service or other customer-facing roles

For further details or to apply, please contact Phil Doherty at VANRATH.

Ref: INDPD

Benefits

Fantastic Benefits Package