Back of House Lead (Regent Street, London)

Vuori; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company in the City of London is seeking a Retail Store Inventory Lead. In this role, you will manage inventory tasks and ensure great experiences for customers and the team. The ideal candidate will possess strong organizational skills, be proactive in handling customer concerns, and have the ability to work in a fast-paced environment. This position offers benefits including paid time off and employee discounts.

Benefits

Paid Time Off

Employee Discount

Paid for Wellness

Qualifications

• Must be available to work at least one weekend day and some holidays.
• Must adhere to scheduled shifts with punctuality.
• Ability to develop relationships with customers and colleagues.
• High level of ownership, accountability, and initiative.

Responsibilities

• Manage weekly cycle counts.
• Work with sales team to provide great customer service.
• Ensure the back room is tidy and easy to navigate.
• Identify and communicate product concerns in a timely manner.
• Assist with seasonal floor change outs.

Skills

Strong organizational skills

Excellent communication skills

Ability to handle customer concerns

Ability to prioritize multiple tasks

Ability to develop relationships

Job description

Job Description

The role of a Retail Store Inventory Lead at Vuori is an essential part of the store team. You take initiative, have strong assessment skills, communicate with your team on all inventory happenings, and are agile at adapting to the ebbs and flows of the day-to-day business. You work closely with the Store Manager and Assistant Manager in providing a great experience for both the team and customers as well as the needs of the business. The Retail Store Inventory Lead is the leader of the inventory program in their store and will manage all inventory related tasks.

Create a dynamic experience for the back of house

• Forge lasting relationships with store managers, team members, and customers.
• Work with the sales team to ensure each customer receives the best service possible.
• Ensure the back room is tidy, and easy to navigate.
• Ensure destock and restock is handled on a daily basis.
• Ensure the back of the house is kept organized.

Be the business / Operations

• Manage weekly cycle counts.
• Manage store to store transfers.
• Partake in annual stock counts.
• Manage weekly manual restocks to ensure the floor is fully stocked.
• Ensure all shipments are being received and processed in a timely manner, and follow up with store managers if needed.
• Identify and communicate product concerns in a timely manner.
• Assist with seasonal floor change outs

Qualifications

• Must be available to work at least one weekend day and some holidays.
• Must adhere to scheduled shifts with punctuality.
• Ability to develop relationships with customers and colleagues.
• Ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational and follow-through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability, and initiative.
• Eager to develop new skills and responsive to feedback.

Additional Information

Benefits

• Paid Time Off
• Employee Discount
• Paid for Wellness