Back of House Assistant Manager - London

The Arts Club Ltd; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious private members' club in London seeks a Back of House Assistant Manager to oversee operations, maintain cleanliness, and lead teams. The role requires strong communication skills and knowledge of health and safety standards. Benefits include private medical, discounts, and learning opportunities. This position is suited for a candidate eligible to work in the UK.

Benefits

Private medical benefits via Medicash

Discount in over 800 retail outlets via Reward Gateway

Complimentary meals while on shift

Employee Assistance Programme

Qualifications

• Experience in managing Back of House operations.
• Ability to train and lead teams effectively.
• Strong communication and leadership skills.

Responsibilities

• Oversee day-to-day Back of House operations.
• Manage dish room functions and kitchen utility operations.
• Ensure compliance with Food Safety & Hygiene standards.
• Train kitchen porters in sanitation and equipment handling.

Skills

Leadership

Health & Safety compliance

Team collaboration

Attention to detail

Food Safety & Hygiene standards

Job description

The Back of House Assistant Manager ensures the smooth and efficient running of all Back of House operations, maintaining exceptional cleanliness and safety standards across the Club and Hotel. Reporting to the Head of Back of House, this role provides leadership, guidance, and daily operational support to the BOH teams.

Responsibilities

• Oversee day-to-day Back of House operations, ensuring high standards and full Health & Safety compliance.
• Manage dish room functions, loading bay cleaning, and overall kitchen utility operations.
• Maintain exceptional cleanliness across kitchens, staff areas, canteen, changing rooms, bathrooms, and refuse areas.
• Oversee linen flow and daily requirements in collaboration with outlet managers.
• Lead and support the Employee Restaurant operation, ensuring consistent quality and quantity.
• Manage contract labour effectively to meet business needs.
• Ensure compliance with Food Safety & Hygiene standards, aiming for a 5 rating.
• Monitor and report equipment faults; ensure proper use and cleaning of machinery and service ware.
• Prepare weekly orders for chemicals and cleaning materials.
• Maintain inventory controls (chinaware/silverware) with Health & Safety leadership.
• Train kitchen porters in sanitation, equipment handling, and chemical safety.
• Support cost control and budget performance; understand the department's impact on Club/Hotel financial goals.
• Build a positive, collaborative team culture through strong communication and leadership.
• Attend meetings and act as a role model for professional behaviour.
• Work flexibly according to business needs and demonstrate creativity, innovation, and attention to detail.

Located in the heart of Mayfair, The Arts Club is one of London's oldest private members' clubs and home to a community of members with a passion for the creative arts, literature, and business. From distinguished art exhibitions to fine dining, live music, and an exceptional programme of events for members, the club remains at the heart of contemporary cultural life in London.

Benefits

• Private medical benefits via Medicash
• Discount in over 800 retail outlets via Reward Gateway
• Discounts on food & beverage in our restaurants and sister businesses
• Discounts with Lanserhof at The Arts Club (Private Wellness Club and Clinic)
• Life assurance
• Long Service Awards
• An exciting range of learning and development programmes
• Uniform laundry service
• Opportunities for promotion and continual progression
• Complimentary meals while on shift
• Birthday Day Off
• Employee Assistance Programme
• Wellness Support

Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.