B2B Customer Care Advisor — Leeds, Growth & Training

Michael Page Legal; Leeds; On-site; GBP 27,000; Full time

Job summary

A reputable recruitment agency is seeking a Customer Care Advisor in Leeds. This role focuses on supporting existing B2B clients with their queries in a fast-paced environment. The ideal candidate will have a background in customer service and strong communication skills. The position offers a salary of £27,000 plus a £4,000 annual bonus, along with exceptional training and opportunities for growth within the organization. Join a growing team and enjoy a vibrant office culture!

Benefits

Bonus of £4,000 per year

Full training provided

Central location with free parking

Fantastic employee benefits

Qualifications

• Previous customer service experience from various sectors.
• Excellent communication skills and a confident telephone manner.
• Driven and dedicated to enhancing customer experience.

Responsibilities

• Act as the first point of contact for existing customers.
• Support clients with a range of queries primarily via phone.
• Resolve queries within service level agreements and targets.

Skills

Customer service experience

Excellent communication

Confident telephone manner

Team player

Job description

A reputable recruitment agency is seeking a Customer Care Advisor in Leeds. This role focuses on supporting existing B2B clients with their queries in a fast-paced environment. The ideal candidate will have a background in customer service and strong communication skills. The position offers a salary of £27,000 plus a £4,000 annual bonus, along with exceptional training and opportunities for growth within the organization. Join a growing team and enjoy a vibrant office culture!