B2B Creative Delivery Manager

TN United Kingdom; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join a dynamic team at a forward-thinking company as a B2B Creative Delivery Manager. In this role, you'll lead the charge in managing and producing impactful content across diverse marketing channels, ensuring projects meet client expectations and stay within budget. Collaborate closely with client practices, leverage innovative solutions, and drive high-quality deliverables. With a focus on continuous improvement and client satisfaction, this position offers the opportunity to thrive in a creative environment that values teamwork and excellence. If you're ready to make a significant impact, this is the role for you!

Benefits

Annual leave: 25 days plus Public Holidays

3 bonus days off for end-of-year shutdown

Discretionary company bonus scheme

Healthcare plan

Personal training budget

Fully accredited ABM certification

Sabbatical leave options

Home office budget

Enhanced parental leave

Enhanced sick leave

Qualifications

• At least 3 years in a similar role within a creative agency or related industry.
• Proven experience in managing successful projects.

Responsibilities

• Manage and produce content across various marketing channels.
• Collaborate with client practices to ensure project success.

Skills

Project Management

Technical Proficiency

Time Management

Negotiation

Communication

Budgeting and Financial Management

Problem-Solving

GenAI

Education

Bachelor's Degree in a relevant field

Tools

Asana

Trello

Job description

Our team features a diverse group of experienced consultants, strategists, creatives, analysts, and program managers, from all over the globe.

About Momentum ITSMA

Momentum ITSMA enables ambitious companies to achieve market-beating performance by winning, growing and retaining the most valuable client relationships. Join us in a dynamic work environment and be part of delivering market-beating success.

About Content Services

Content Services are the creative engine room of our delivery for clients, providing the expertise and skills needed to execute impactful and innovative programs. Comprising content strategists, creatives, producers and martech experts, the team comes together to work with our consulting practices in a collaborative and agile way to deliver a range of creative services, using both technological platforms and by following proven processes to deliver high quality projects in a variety of marketing and sales channels. The range of deliverables the team offer include digital marketing materials, such as video, social media kits, Infographics, brochures, eBooks and email. The team also deliver offline materials such as DM and print. The Content Servies team is constantly looking to refine and improve the creative process and evaluating how technology can best serve our clients by creating efficiencies and great work.

About the role

As a B2B Creative Delivery Manager, you will be responsible for managing and producing content across various marketing channels, including digital, social media, long and short form articles/blogs, and video. Your primary mission is to ensure the successful delivery of these projects by collaborating closely with Client Practices, accurately scoping deliverables, defining the delivery approach, pricing work, sourcing resources, and managing projects to meet client expectations, all within budget.

Key Responsibilities:

Scoping and planning

• Collaborate with client practices to thoroughly understand project requirements, objectives and scope before delivery is planned.
• Ensure all content-services deliverables are accurately scoped to align with client expectations by: defining the project delivery approach, planning and allocating all required resources, defining delivery milestones, assessing and planning mitigations for identified risks and owning delivery timeline.
• At the point of production onwards, liaise with clients to gain a deeper understanding of their requirements and become a subject matter expert on the specific deliverable. Own client updates on the production progress and next steps for both parties to keep project timelines on track
  
  Delivery
• Work with client practices to write and deliver asset briefings to allocated content services teams ensure full creative and delivery alignment.
• Own and actively manage all resource allocations required in the delivery plan ensuring you have secured the optimal team for the project, all members are allocated, briefed and delivery remains on track throughout.
• Work with Studio Manager to resolve any resourcing conflicts and/or issues.
• Manage third-party deliveries, including sourcing, briefing, costing, and overseeing any delivery by third parties or freelancers while ensuring all costs are reflected in the budget.
• Constantly ensure the project is progressing as per the timeline and the agreed brief.
• Manage the full internal and external feedback and amendment process, including updating the client on next steps and input/feedback requirements.
• Oversee internal quality control (QC) of the project and external proofreading to ensure only the highest-quality deliverables are shared with clients.
• Ensure project delivery remains on budget by actively reviewing all costs accrued during delivery amending the delivery plan where necessary.
  
  Best Practice
• Following all best practice delivery process and workflows shared by the Operations team.
• Collaborating with Operations team on defining any changes to workflows as required.
• Owning the project workspace in our Mavenlink platform during the delivery phase of the project.
  
  Pricing
• Develop pricing for non-standard or bespoke deliverables working collaboratively with Client Practices, Studio Manager and Operations team.
• Continuously learn from, refine and share pricing strategies to improve accuracy and competitiveness of our offering.
  
  Innovation and Business Development
• Research, recommend and develop new service offerings based on client requirements.
• Identify new capabilities and resources required to meet new service demands.
• Build full understanding of client landscape and ongoing requirements to proactively develop new opportunities and solutions to grow client relationships.
  

Skills

• Project Management: Skilled in planning, organizing, and managing resources to successfully achieve project goals.
• Technical Proficiency: Experienced with project management tools (e.g., Asana, Trello) and knowledgeable in production processes.
• Time Management: Expert in prioritizing tasks, multitasking, and meeting tight deadlines.
• Negotiation: Skilled in managing client expectations, vendor relations, and team dynamics.
• Communication: Exceptional verbal and written skills for effective collaboration with teams, clients, and stakeholders.
• Budgeting and Financial Management: Skilled in budgeting, cost forecasting, and maintaining financial constraints.
• Problem-Solving: Skilled in identifying issues, evaluating options, and implementing solutions efficiently.
• GenAI: experience orchestrating GenAI solutions within the creative process

Behaviours

• Proactivity: Taking initiative and anticipating project needs before they arise.
• Leadership: Skilled at inspiring teams and providing clear direction and feedback.
• Adaptability: Flexible and quick to adjust to change and manage ambiguity.
• Attention to Detail: Meticulous in ensuring accurate execution and high standards.
• Collaborative Attitude: Eager to work with diverse teams, promoting cooperation and inclusivity.
• Client-Centric: Focused on client satisfaction and managing relationships with professionalism.

Experience

• Industry Experience: At least 3 years in a similar role within a creative agency or related industry.
• Portfolio of Work: Proven experience in managing successful projects
• Client Management: Experienced in understanding client needs and delivering exceptional solutions.
• Cross-Functional Team Management: Skilled in leading and coordinating diverse teams, including designers, developers, and marketers.
• Media Production: Experience in video, print, digital, or social media production.
• Crisis Management: Skilled in handling and resolving challenges during project

Creative/Production

• Develop complex creative solutions
• Experience across GenAI creative application
• Brand development
• Print

Perks and Benefits

· Annual leave: 25 days plus Public Holidays

· 3 bonus days off for end-of-year shutdown (25 Dec to 1 January)

· Discretionary company bonus scheme

· Healthcare plan

· Personal training budget

· Fully accredited ABM certification

· Sabbatical leave options

· Home office budget

· Enhanced parental leave

· Enhanced sick leave

· Hybrid working and flexible working policy

· Our very own Culture Club, regular social and wellbeing events

· Dedicated ESG committee

For further information, please visit our website - https://momentumitsma.com/ ;

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Created on 26/04/2025 by TN United Kingdom