B2B Client Services Director – Automotive

Jobtailor; Milton Keynes; On-site; GBP 90,000 - 130,000; Full time

Job summary

Jobtailor in Milton Keynes is seeking a senior leader to own the commercial performance of the client portfolio, including revenue, margin and forecasting. You will build trusted relationships with senior stakeholders and identify opportunities to retain, grow and expand accounts.

You will shape B2B marketing strategies and turn them into integrated campaigns across email, paid media, social, content and automation, leading delivery from strategy through to reporting.

Qualifications

• Senior leadership with P&L accountability or equivalent commercial responsibility.
• Experience delivering integrated B2B marketing campaigns across multiple channels.
• Experience leading and developing account management and campaign teams.
• Credibility to engage with senior stakeholders and challenge thinking when needed.
• Strong understanding of engaging B2B decision-makers and campaign performance.

Responsibilities

• Own the commercial performance of the client portfolio, including revenue, margin, profitability and forecasting.
• Build trusted senior client relationships and identify opportunities to retain, grow and expand accounts.
• Shape B2B marketing strategies and turn them into integrated campaigns across email, paid media, social, content and automation.
• Lead campaign delivery from strategy through optimisation and reporting, ensuring work is on time, on brief and on budget.
• Use performance data to improve campaigns and demonstrate value to clients.
• Lead and develop the account and campaign team.
• Drive practical adoption of AI and automation to improve efficiencies and operations.
• Collaborate with specialists across UNIFI and the wider ROI Automotive business.
• Report to the Managing Director, UNIFI.
• Manage direct reports: Account Manager, Campaign Manager and Campaign Executive

Skills

B2B Marketing Campaigns

Commercial Performance Management

Team Leadership and Development

Marketing Automation

Client Relationship Management

Tools

Salesforce

Account Engagement

Marketing Automation Platforms

Job description

• Own the commercial performance of the client portfolio, including revenue, margin, profitability and forecasting
• Build trusted senior client relationships and identify opportunities to retain, grow and expand accounts
• Shape B2B marketing strategies and turn them into integrated campaigns across email, paid media, social, content and automation
• Lead campaign delivery from strategy through optimisation and reporting, ensuring work is on time, on brief and on budget
• Use performance data to improve campaigns and demonstrate value to clients
• Lead and develop the account and campaign team
• Drive practical adoption of AI and automation to improve efficiencies and operations
• Collaborate with specialists across UNIFI and the wider ROI Automotive business
• Report to the Managing Director, UNIFI
• Manage direct reports: Account Manager, Campaign Manager and Campaign Executive

Requirements

• Significant experience in a senior leadership role with commercial or P&L accountability, ideally within a marketing agency, B2B services or automotive environment
• Strong experience delivering integrated B2B Marketing campaigns across multiple channels
• Experience leading and developing account management and campaign teams
• Credibility to build relationships with senior stakeholders and confidently challenge thinking when needed
• Strong understanding of how to engage B2B decision-makers and what great campaign performance looks like
• Experience with marketing automation and CRM platforms such as Salesforce and Account Engagement
• Confidence using data to make decisions
• Strong commercial instincts, organisation and ability to manage multiple clients and priorities

Core Competencies

Demonstrates expertise in leading integrated B2B marketing campaigns, managing client portfolios, and driving commercial performance through data-driven decision-making. Proven ability to build senior client relationships and lead account management teams in a dynamic environment.

Highest-signal resume keywords

• B2B Marketing Campaigns
• Commercial Performance Management
• Team Leadership and Development
• Marketing Automation
• Client Relationship Management

Hard Skills

• Integrated Campaign Delivery
• Performance Data Analysis
• P&L Accountability
• B2B Strategy Development
• Campaign Optimisation

Soft Skills

• Relationship Building
• Organisational Skills
• Confidence in Decision-Making

Industry Keywords

• B2B Services
• Automotive Environment
• Email Marketing
• Paid Media
• Social Media Marketing

Tools & Technologies

• Salesforce
• Account Engagement
• Marketing Automation Platforms