Azure Platform Engineer

Michael Page (UK); City Of London; Remote; GBP 60,000 - 85,000; Full time

Job summary

A leading recruitment agency is looking for a Platform Support Engineer with strong Azure and Linux knowledge to handle platform incidents and ensure system availability. This fully remote role requires experience in technical support and scripting. Successful applicants will demonstrate excellent problem-solving and communication skills. Competitive salary of £60,000 to £85,000 offered.

Benefits

Competitive salary

Fully remote role

Qualifications

• Proven experience in technical support, site reliability engineering (SRE), or platform operations.
• Strong knowledge of Linux/Unix and Windows environments.
• Familiarity with cloud platforms (Azure, GCP).
• Hands-on experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI).
• Knowledge of scripting languages (Python, Bash, PowerShell).
• Knowledge of containerization & orchestration (Docker, Kubernetes).
• Experience with monitoring/logging tools (Prometheus, Grafana, Splunk, ELK, CloudWatch).
• Professional level of English (spoken and written).
• Excellent problem-solving, analytical, and communication skills.

Responsibilities

• Act as the first point of contact for platform-related incidents and requests.
• Monitor system performance, uptime, and availability using DataDog.
• Troubleshoot application and infrastructure issues on Azure.
• Collaborate with development, DevOps, and product teams to resolve technical issues.
• Manage incident response and provide root cause analysis for outages.
• Automate support tasks using scripting (Python, Bash, PowerShell).
• Maintain documentation of processes and known issues.
• Ensure adherence to SLAs and improve operational support efficiency.
• Participate in on-call rotations for 24/7 platform coverage.
• Continuously optimize monitoring and alerting processes.

Skills

Technical support experience

Site reliability engineering (SRE)

Platform operations

Linux/Unix environment knowledge

Windows environment knowledge

Cloud platforms familiarity

CI/CD tools experience

Knowledge of scripting languages

Containerization knowledge

Monitoring/logging tools knowledge

Professional English skills

Problem-solving skills

Analytical skills

Communication skills

Education

Bachelor's degree in Computer Science or related field

Tools

DataDog

Jenkins

GitHub Actions

GitLab CI

Docker

Kubernetes

Prometheus

Grafana

Splunk

ELK

CloudWatch

Job description

Overview

• Strong AzurePlatform Exposure - Linux, Azure, DataDog
• Fully remote opportunity.

About Our Client

This opportunity is with a medium-sized organisation in the technology and telecoms industry.

Job Description

Key Responsibilities

• Act as the first point of contact for platform-related incidents, requests, and escalations.
• Monitor system performance, uptime, and availability using DataDog.
• Troubleshoot application, API, and infrastructure issues across multiple environments (mainly on Azure).
• Collaborate with development, DevOps, and product teams to resolve complex technical issues.
• Manage incident response and provide root cause analysis (RCA) for platform outages.
• Automate repetitive support tasks using scripting (Python, Bash, PowerShell).
• Maintain documentation of processes, troubleshooting steps, and known issues.
• Ensure adherence to SLAs and help improve operational support efficiency.
• Participate in on-call rotations to provide 24/7 platform coverage.
• Continuously optimize monitoring, alerting, and platform reliability processes.
• Demonstrate a "can do" attitude, with flexibility to work occasional overtime when incidents extend beyond normal working hours.

The Successful Applicant

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Proven experience in technical support, site reliability engineering (SRE), or platform operations.
• Strong knowledge of Linux/Unix and Windows environments.
• Familiarity with cloud platforms (Azure, GCP).
• Hands-on experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI).
• Knowledge of scripting languages (Python, Bash, PowerShell).
• Knowledge of containerization & orchestration (Docker, Kubernetes).
• Experience with monitoring/logging tools (Prometheus, Grafana, Splunk, ELK, CloudWatch).
• Professional level of English (spoken and written), enabling effective communication across international teams.
• Excellent problem-solving, analytical, and communication skills.
• Ability to work in a fast-paced, collaborative environment.

Preferred Skills (Good to Have)

• ITIL or incident management framework knowledge.
• Experience with API troubleshooting and integrations.
• Exposure to databases (SQL/NoSQL).
• Security awareness (authentication, encryption, access control).
• Familiarity with Infrastructure as Code (Terraform, Ansible, CloudFormation).

What\'s on Offer

• Competitive salary in the range of £60000 to £85000.
• Fully remote role - UK based only

If you are passionate about technology and eager to make a difference as a Platform Support Engineer, we encourage you to apply today!