AWWG Store Manager - Hackett London

AWWG; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading fashion group in London seeks a passionate Store Manager to lead a sales team and enhance customer experiences. Applicants should have at least three years of management experience, strong communication skills, and a meticulous attention to detail. The role offers career growth opportunities and attractive benefits including staff discounts and commissions.

Benefits

Staff discount across all brands

Monthly commission system

Career growth opportunities

Access to Perkbox

Life assurance

Qualifications

• At least three years of previous management experience.
• Ability to train the team and achieve KPI results.

Responsibilities

• Lead the sales team with enthusiasm and passion for the brand.
• Implement sales strategies and achieve commercial objectives.
• Ensure compliance with shop procedures like inventories and reports.
• Build customer loyalty by offering high quality service.

Skills

Fluent English

Communication skills

Leadership skills

Attention to detail

Customer service expertise

Job description

About us

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

What we are looking for

We are looking for talents to lead our new teams. If you are a dynamic, passionate and experienced Store Manager, this is your opportunity.

Your main goals as a Store Manager are to lead the store team to achieve sales aligned with our brand objectives. As well, to ensure that the team has a strong brand knowledge and assures a positive client experience by providing exceptional customer service. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores.

To make this happen, we need you!

What we offer

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here\'s what you can look forward to:

• To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
• Uniform: Enjoy a stylish and professional uniform provided by the company.
• Discounts: We offer a staff discount across all AWWG brands in Europe
• Commissions: a monthly commission system where the more you sell, the more you earn.
• Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
• Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
• Life assurance.

And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!

Key responsibilities of the role

• Team management: Lead and transmit with enthusiasm the passion for the brand to your sales team, giving them all the tools to encourage the internal development of each of the people who work with you.
• Sales: Leads sales strategies, as well as the achievement of commercial objectives and KPIS, involving the sales team through action plans, always guaranteeing a careful brand image throughout the sales process.
• Customer experience: Attracts and builds customer loyalty paying attention to every detail, offering the highest quality service.
• Shop administration: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, etc.

Qualifications

• Fluent English (high level)
• At least three years of previous management experience
• Amazing communications and leadership skills
• Attention to detail and strong customer service expertise
• Ability to train the team and achieve KPI results

AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also Iberia Brand Agency for Tommy Hilfiger and Calvin Klein.