AWWG Assistant Store Manager - Hackett London

AWWG; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A fashion retailer seeks an Assistant Store Manager in London to drive sales and enhance team management. Ideal candidates will have at least two years of retail experience and excellent communication skills. Responsibilities include supporting the Store Manager, ensuring outstanding customer service, and overseeing daily shop operations. Attractive benefits include career growth opportunities and staff discounts.

Benefits

Staff discounts

Monthly commissions

Career growth opportunities

Access to Perkbox

Life assurance

Qualifications

• Minimum two years of relevant experience in fashion retail.
• English speaker; other languages would be a plus.
• Strong team player with a commercial mindset.

Responsibilities

• Support Store Manager in achieving commercial targets.
• Build customer loyalty with high-quality service.
• Manage shop operations, including inventories and stock management.

Skills

Team player

Communication skills

Commercial mindset

Customer connection

Job description

Who we are

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

The project

We are looking for a driven and passionate Assistant Store Manager to join our team!

Your main goals as an Assistant Store Manager are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running the store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management.

What we offer

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here’s what you can look forward to:

• To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
• Uniform: Enjoy a stylish and professional uniform provided by the company.
• Discounts: We offer a staff discount across all AWWG brands in Europe.
• Commissions: a monthly commission system where the more you sell, the more you earn.
• Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
• Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
• Life assurance.

And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!

Key responsibilities

• Team Management: Enthusiastically transmit passion for the brand to the sales team, supporting the Store Manager, enabling the internal development of the people who work with you.
• Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIS, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
• Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
• Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.

Requirements

• Minimum two years of relevant experience in fashion retail.
• English speaker, other languages would be a plus.
• Strong team player and commercial mindset.
• Amazing communications skills.
• Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.