AWS Data Centre Facilities Manager, Data Centre Engineering Operations (DCEO)

Amazon; Hemel Hempstead; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global technology firm in Hemel Hempstead seeks an AWS Data Centre Facilities Manager. This role focuses on overseeing critical infrastructure operations, ensuring efficiency and safety while managing teams. Ideal candidates have engineering experience and can lead mission-critical operations. Responsibilities include managing site operations, continuous improvement in service quality, and adherence to health and safety regulations. The firm offers a collaborative environment, making it essential for candidates to inspire and develop their teams.

Qualifications

• Experience in people management and team development.
• Experience in engineering work managing large-scale services.
• Experience maintaining SLAs through proactive issue detection.

Responsibilities

• Manage 24/7 site engineering operations and maintenance schedules.
• Oversee critical infrastructure systems including electrical and mechanical.
• Drive Power Usage Effectiveness improvements for maximum efficiency.

Skills

Team management

Engineering knowledge

SLA management

Education

High school or equivalent

Bachelor's degree in Electrical or Mechanical Engineering

Tools

UPS systems

Chillers

Air handling units

Job description

Description

The AWS Data Centre Facilities Manager leads critical infrastructure operations at strategic AWS facilities that power cloud computing services worldwide. This role combines operational excellence, technical expertise, and team leadership to ensure continuous facility availability while driving innovation and cost efficiency.

This position requires hands-on oversight of mission-critical infrastructure and leadership of integrated Data Centre Systems and Mechanical & Electrical teams. The Facilities Manager maintains operational standards, security protocols, facility certifications, and manages third-party vendor relationships while implementing processes that enhance infrastructure reliability and reduce operational costs.

Key job responsibilities

• Manage 24/7 site engineering operations, including shift planning, maintenance schedules, and Planned Preventative Maintenance (PPM)
• Oversee critical infrastructure systems including electrical components (feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units) and mechanical systems (chillers, pumps, air handling units)
• Drive Power Usage Effectiveness (PUE) improvements, optimising cooling, power, and infrastructure for maximum efficiency
• Manage and optimise space and power to maximise opportunities for growth and operational efficiency
• Plan and deliver site infrastructure projects on time, within scope, and on budget
• Budget & Cost Management
• Vendor & Stakeholder Management

Leadership & Team Development

• Lead, inspire, and develop teams of experienced technical professionals
• Act as a role model, driving service excellence, training, and development for all team membersFoster an inclusive environment that encourages innovation and empowers team members to solve complex operational challenges
• Implement rigorous training programs that prepare staff for various operational scenarios through systematic skill development

Compliance & Safety

• Ensure adherence to and exceed Health & Safety standards in all operations
• Maintain compliance with health & safety, security procedures, and compliance accreditations
• Ensure understanding of UK regulatory requirements, particularly health and safety legislation
• Maintain a safe working environment and drive continuous safety improvements
• Risk Management & Incident Response

Basic Qualifications

• Experience in people management and team development
• Experience in engineering work, managing large-scale services
• Experience maintaining SLAs through the implementation of proactive issue detection and reporting
• Experience operating a mission-critical team or product
• High school or equivalent

Preferred Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
• Experience in a management position with 5 or more direct reports
• Experience working in data centers with an emphasis on building and equipment operation

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