AWS Data Centre Facilities Manager, Data Centre Engineering Operations (DCEO)

Amazon Jobs; Hemel Hempstead; On-site; GBP 65,000 - 85,000; Full time

Job summary

A global technology company seeks a Facilities Manager to lead AWS Data Centre operations in Hemel Hempstead, UK. The role involves managing critical infrastructure, ensuring operational standards, and leading a team of engineers. Candidates must have experience in people management and engineering, along with a Bachelor's degree in a relevant field. This position promotes a culture of safety and compliance while driving efficiency and innovation in data centre operations.

Qualifications

• Experience in managing mission-critical teams.
• Proven ability in maintaining SLAs and proactive issue detection.
• Experience in an engineering role with large-scale services.

Responsibilities

• Lead site engineering operations and shift planning.
• Oversee critical infrastructure systems maintenance.
• Implement and manage vendor relationships effectively.

Skills

People management

Team development

Engineering management

Issue detection and reporting

Operational excellence

Risk management

Education

Bachelor's degree in Electrical or Mechanical Engineering

High school or equivalent

Tools

Data centre operations

Electrical systems

Mechanical systems

Job description

The AWS Data Centre Facilities Manager leads critical infrastructure operations at strategic AWS facilities that power cloud computing services worldwide. This role combines operational excellence, technical expertise, and team leadership to ensure continuous facility availability while driving innovation and cost efficiency.

This position requires hands‑on oversight of mission‑critical infrastructure and leadership of integrated Data Centre Systems and Mechanical & Electrical teams. The Facilities Manager maintains operational standards, security protocols, facility certifications, and manages third‑party vendor relationships while implementing processes that enhance infrastructure reliability and reduce operational costs.

Key job responsibilities

Operations & Infrastructure Management

• Manage 24/7 site engineering operations, including shift planning, maintenance schedules, and Planned Preventative Maintenance (PPM)
• Oversee critical infrastructure systems including electrical components (feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units) and mechanical systems (chillers, pumps, air handling units)
• Drive Power Usage Effectiveness (PUE) improvements, optimising cooling, power, and infrastructure for maximum efficiency
• Manage and optimise space and power to maximise opportunities for growth and operational efficiency
• Plan and deliver site infrastructure projects on time, within scope, and on budget
• Budget & Cost Management
• Vendor & Stakeholder Management

Leadership & Team Development

• Lead, inspire, and develop teams of experienced technical professionals
• Act as a role model, driving service excellence, training, and development for all team members
• Foster an inclusive environment that encourages innovation and empowers team members to solve complex operational challenges
• Implement rigorous training programs that prepare staff for various operational scenarios through systematic skill development

Compliance & Safety

• Ensure adherence to and exceed Health & Safety standards in all operations
• Maintain compliance with health & safety, security procedures, and compliance accreditations
• Ensure understanding of UK regulatory requirements, particularly health and safety legislation
• Maintain a safe working environment and drive continuous safety improvements
• Risk Management & Incident Response

Qualifications

• Experience in people management and team development
• Experience in engineering work, managing large‑scale services
• Experience maintaining SLAs through the implementation of proactive issue detection and reporting
• Experience operating a mission‑critical team or product
• High school or equivalent; Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of the electrical and mechanical systems involved in critical data centre operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
• Experience in a management position with 5 or more direct reports
• Experience working in data centres with an emphasis on building and equipment operation

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