AV Technician - Venue Based

4Wall Entertainment; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious AV service provider in London is seeking an experienced AV Technician to join their team. This role involves delivering, installing, and de-rigging AV equipment while providing exceptional customer service at events. The ideal candidate will demonstrate strong technical skills, a positive attitude, and the ability to work under pressure. A minimum of 40 hours per week with potential overtime is expected. Join this dynamic team and work with exciting technologies in a supportive environment that values career growth and development.

Qualifications

• Demonstrated experience within the AV live event industry.
• Must be able to multitask in a fast-paced environment.
• Excellent aural skills and visual acuity required.

Responsibilities

• Deliver, install, and de-rig AV equipment for events.
• Provide excellent client service and technical support.
• Attend meetings in absence of the Technical Account Manager.

Skills

Broad knowledge of audio techniques

Broad knowledge of video techniques

Networking skills

Lighting techniques

Strong technical ability

Customer service skills

Troubleshooting skills

Creative thinking

Team-oriented mindset

Strong communication skills

Job description

We are currently seeking an experienced AV Technician, to join our team based at a prestigious 5 star London venue.

This is a varied role in you which will get involved with all areas of event delivery from client show rounds and the initial quote stage through to derig.

The ideal candidate will have a flexible can‑do attitude, strong technical ability, outstanding client facing skills and the share our passion for exceptional client service!

Role and Responsibilities

• Working closely with the resident Technical Account Manager, you will deliver, install and de‑rig AV equipment providing a superior quality audiovisual service that goes beyond client expectations.
• You will support with the planning of jobs and client quotes, ensuring all administration is carried out in a timely fashion.
• You will meet and greet clients on arrival to ensure they are happy with the equipment set up, providing instruction on how to operate the equipment and technical support where necessary.
• In the absence of the Technical Account Manager you will attend sales, production and weekly operations meetings, in addition to conducting client show rounds.
• You will also work closely with our warehouse and logistics teams to ensure kit is prepped, delivered and returned as required.

Qualifications and Pre‑Requisites

• Broad knowledge of audio, video, networking, and lighting techniques is essential.
• Demonstrated technical/electronics training, and/or experience within the AV live event industry is required.
• Must have good troubleshooting and repair skills.
• Must be creative and resourceful, team‑oriented, have a positive attitude and great customer service skills, with strong communication skills, and able to work under pressure.
• Must be able to take directions as well as a multitask in a fast‑paced environment without supervision.

Hours and Availability

A minimum of 40 hours per week, Monday to Sunday.

Overtime will be required as necessitated by the needs of the business which will include early mornings, late evenings and weekends. Overnight stays will also be required occasionally. The ability to facilitate this is key as the needs of the business are paramount.

Physical Requirements

The duties and tasks of this position require the employee to regularly stand and walk, as well as push, pull, bend, climb, reach, twist, and kneel, and lift and/or move 25kg.

Other physical requirements of the role include communication, excellent aural skills and visual acuity such as close vision, peripheral vision, depth perception and the ability to adjust focus.

The employee will not always be in a temperature‑controlled work environment and may experience temperature variations due to local weather conditions.

If you are self‑motivated, flexible and have the required skills and abilities together the desire to work with some of the most exciting technologies around in a company who are committed to career growth and development, get in touch.