AV Technical Support Engineer

Alecto Recruitment; West Byfleet; On-site; GBP 30,000 - 40,000; Full time

Job summary

A recruitment agency is seeking an AV Technical Support Engineer based in West Byfleet, UK. The role involves troubleshooting and maintaining AV and IT systems across client sites. Ideal candidates will have hands-on experience with AV systems, strong troubleshooting skills, and excellent communication abilities. The position offers a salary range of £30,000 - £40,000 with opportunities for career development in a dynamic environment.

Benefits

Career development opportunities

Hands-on technical experience

Exposure to high-profile projects

Qualifications

• Hands-on experience with AV, Digital Signage or related media systems.
• Strong knowledge of computer hardware, Windows environments, and basic networking.
• Organised, proactive, and self-motivated.

Responsibilities

• Prepare, test, and deploy Audio Visual projects from setup to installation.
• Monitor client estates and troubleshoot hardware/software issues.
• Collaborate with outsourced development teams.

Skills

Technical troubleshooting skills

Hands-on experience with AV systems

Strong knowledge of computer hardware

Excellent communication skills

Quick learner

Tools

Adobe Creative Cloud

Basic HTML

Basic JavaScript

Job description

AV Technical Support Engineer

Surrey

£30,000 - £40,000

Full-time, Permanent

The Opportunity

Are you a hands on technical engineer looking for a role that combines AV and IT? We're seeking an AV Technical Support Engineer to join a fast growing, technically driven team. You'll work on Audio Visual and Signage networks across multiple client sites, troubleshooting, supporting, and maintaining systems while gaining exposure to hardware, software, networking, and content management.

This role is hands on, perfect for someone who loves problem solving, learning new technologies, and ensuring systems perform flawlessly.

The Role

• Prepare, test, and deploy Audio Visual projects from setup to installation.
• Test hardware and content before going live to ensure reliability.
• Monitor client estates, troubleshoot hardware/software issues, and minimise downtime.
• Update and manage client content accurately and efficiently.
• Collaborate with outsourced development teams, testing solutions at each stage.
• Assist with project coordination as required, ensuring smooth delivery.

About You

• Hands on experience with AV, Digital Signage or related media systems.
• Strong knowledge of computer hardware, Windows environments, and basic networking.
• Technical troubleshooting skills and problem solving mindset.
• Organised, proactive, and self‑motivated.
• Excellent communication and client‑facing skills.
• Quick learner, adaptable to new technologies and changing priorities.

Desirable

• Adobe Creative Cloud experience.
• Basic HTML/JavaScript knowledge.
• Creative mindset and understanding of the content creation process.

What's On Offer

• £30,000 - £40,000 (DOE)
• Hands on technical experience across AV, IT, and digital signage systems
• Exposure to client sites and project deployment
• Career development in a fast‑paced, technically‑focused environment
• Opportunity to work across diverse, high‑profile digital signage projects

You could be a:

Audio Visual Engineer | AV Engineer | Digital Signage Engineer | AV Support | Technical Support Engineer | Digital Media Systems | Content Management | IT & AV | Signage Networks | Hardware Troubleshooting | Software Support | Windows Systems | HTML | JavaScript | Adobe Creative Cloud | IT Networking | Project Support | Onsite AV Engineer

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