AV Technical Support Engineer

Alecto Recruitment; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency in the UK seeks an AV Technical Support Engineer to join a dynamic team. This role involves troubleshooting AV and IT systems across client sites, requiring hands-on technical skills and excellent problem-solving abilities. Ideal candidates will have experience with audio-visual technologies and a proactive attitude towards learning and adapting to new technologies.

Qualifications

• Hands on experience with AV, Digital Signage or related media systems.
• Strong knowledge of computer hardware, Windows environments, and basic networking.
• Technical troubleshooting skills and problem solving mindset.

Responsibilities

• Prepare, test, and deploy Audio Visual projects.
• Monitor client estates, troubleshoot hardware/software issues.
• Update and manage client content accurately and efficiently.

Skills

Hands on experience with AV

Technical troubleshooting skills

Strong knowledge of computer hardware

Excellent communication skills

Organised and proactive

Quick learner

Tools

Adobe Creative Cloud

Basic HTML/JavaScript

Job description

AV Technical Support Engineer

Surrey

30,000 - 40,000
Full-time, Permanent

The Opportunity

Are you a hands on technical engineer looking for a role that combines AV and IT?

We're seeking an AV Technical Support Engineer to join a fast growing, technically driven team. You'll work on Audio Visual and Signage networks across multiple client sites, troubleshooting, supporting, and maintaining systems while gaining exposure to hardware, software, networking, and content management.

This role is hands on, perfect for someone who loves problem solving, learning new technologies, and ensuring systems perform flawlessly.

The Role

• Prepare, test, and deploy Audio Visual projects from setup to installation.
• Test hardware and content before going live to ensure reliability.
• Monitor client estates, troubleshoot hardware/software issues, and minimise downtime.
• Update and manage client content accurately and efficiently.
• Collaborate with outsourced development teams, testing solutions at each stage.
• Assist with project coordination as required, ensuring smooth delivery.

About You

• Hands on experience with AV, Digital Signage or related media systems.
• Strong knowledge of computer hardware, Windows environments, and basic networking.
• Technical troubleshooting skills and problem solving mindset.
• Organised, proactive, and self-motivated.
• Excellent communication and client-facing skills.
• Quick learner, adaptable to new technologies and changing priorities.

Desirable

• Adobe Creative Cloud experience.
• Basic HTML/JavaScript knowledge.
• Creative mindset and understanding of the content creation process.

What's On Offer

• 30,000 - 40,000 (DOE)
• Hands on technical experience across AV, IT, and digital signage systems
• Exposure to client sites and project deployment
• Career development in a fast-paced, technically-focused environment
• Opportunity to work across diverse, high-profile digital signage projects

You could be a

Audio Visual Engineer AV Engineer Digital Signage Engineer AV Support Technical Support Engineer Digital Media Systems Content Management IT & AV Signage Networks Hardware Troubleshooting Software Support Windows Systems HTML JavaScript Adobe Creative Cloud IT Networking Project Support Onsite AV Engineer

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