AV Service Engineer

Solutions Engineering Recruitment; England; On-site; GBP 30,000 - 37,000; Full time

Job summary

A leading AV service company in South England is seeking an experienced AV Service Engineer to attend to service and preventative maintenance visits for corporate audio visual systems. The ideal candidate will have over a year of experience in servicing AV systems and the ability to troubleshoot issues with various technologies like Crestron and Cisco. This role offers a competitive salary package with bonuses, overtime, and additional benefits such as a company van and pension contributions.

Benefits

Company van (personal use)

Fuel card

Credit card for expenses

25 days annual leave plus bank holidays

Qualifications

• 1+ years experience servicing corporate AV systems.
• Experience troubleshooting audio visual systems.
• Clean criminal record and ability to pass DBS check.
• Full UK Driving Licence required.

Responsibilities

• Attend service calls and resolve client issues.
• Perform preventative maintenance visits.
• Fault finding and troubleshooting network issues.
• Maintain service documentation up to date.

Skills

Troubleshooting control systems

Client liaison

Proactive maintenance

Networking issue resolution

Tools

Crestron

Extron

Biamp

Poly

Cisco

Job description

AV Service Engineer

South England

£30,000 - £37,000 + bonus

Position Overview:

Attend service and preventative maintenance visits to commercial and public sector clients within the southern regions of the UK, minimising downtime for clients within the region.

Key Responsibilities:

• Attend out reactive service calls, liaising with clients and resolving their issues quickly and effectively.
• Carry out pro‑active preventative maintenance visits.
• Fault finding and troubleshooting network related issues.
• Acting as the point of contact for clients when on site, keeping them informed of any progress.
• Troubleshooting control system and DSP issues.
• Maintaining up to date service documentation.

Requirements:

• 1+ years experience servicing and maintaining corporate AV systems.
• Hands on experience troubleshooting audio visual systems such as Crestron, Extron, Biamp, Poly, Cisco. Any configuration experience would be highly beneficial.
• A clean criminal record with the ability to pass an advanced DBS check.
• Full UK Driving Licence.

Package:

• Salary: £27K - £32K plus additional waiting allowance of £3K - £5K per annum
• Overtime rates up to 2X
• Quarterly bonus
• Company van (personal use)
• Fuel card
• Credit card for expenses
• 25 days annual leave plus bank holidays (Rises with service up to 29 days)
• Employee matched pension contributions

How to Apply:

Apply here or contact Jake Voisey on the details provided.

SER-IN