Auxilary Assistant

Transport for London; Greater London; On-site; GBP 43,000 - 58,000; Full time

Benefits offered by this job

Final pension

Free TfL travel

Rail ticket refund

29 days annual leave

Hybrid working

Cycle-to-work

Staff discounts

Eurostar travel

Job summary

Transport for London is seeking an Auxiliary Assistant at Acton to support production teams, handling components and moving assets safely within the depot. The role ensures quality prep, smooth workflow, and a strong safety focus to sustain production schedules across REW and TMU.

Responsibilities include operating lifting equipment, preparing components, managing BOM materials, and assisting with minor assembly tasks while maintaining high standards of health, safety and environment practices.

Qualifications

• Clear and effective communication with colleagues, contractors and stakeholders.
• Ability to work collaboratively as part of a team.
• Ability to follow written and verbal instructions accurately.
• Customer service mindset when dealing with internal and external teams.
• Demonstrates attention to detail and safe working practices with tools/equipment.
• Maintains workplace cleanliness and organisation without prompting.

Responsibilities

• Operate overhead cranes, forklift trucks and approved electric vehicles to move components and assemblies.
• Prepare and clean components, bogies and carriages for assembly.
• Identify and retrieve raw materials from BOMs and stores requisitions.
• Assist production staff with minor assembly tasks.
• Comply with health, safety and environmental requirements.
• Report defects, hazards and unsafe practices promptly.
• Operate depot vehicles in line with licenses and authorisations.
• Maintain workplace housekeeping in production and staging areas.

Skills

Communication

Teamwork

Follow Instructions

Customer Service

Attention to Detail

Workplace Cleanliness

Tools

Forklift operation

Job description

Application closing date: 1 October 2026 at 23:59. All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.

Job title: Auxiliary Assistant

Salary: £50,825

Grade: XA11

Contract type: LU

Reference: 5854

Contract details: Permanent

Location: Acton

Working hours: Days

Overview Of Project/role

To provide operational support to production teams by assisting with component preparation, material handling, and the safe movement of assets within the depot. This role ensures efficient workflow, quality preparation of components, and compliance with safety standards to maintain production schedules and service reliability across Rail Engineering Workshops (REW) and the Train Maintenance Unit (TMU).

Key Accountabilities

• Operate overhead cranes, forklift trucks and approved electric vehicles to move components and assemblies — ensuring timely, safe delivery to production areas and minimising workflow delays
• Prepare and clean components, bogies and carriages for assembly — to meet quality standards and readiness for production
• Identify and retrieve raw materials and manufactured components from Bills of Materials (BOMs), stores requisitions and manufacturing specifications — to ensure the correct items are available when required
• Assist production staff with minor assembly tasks — to enable efficient workflow and reduce downtime
• Comply with health, safety and environmental requirements, including safe use of hand and power tools — to maintain a safe working environment and prevent incidents
• Report defects, hazards and unsafe practices promptly — to prevent accidents and maintain operational integrity
• Operate mechanised materials handling equipment and depot vehicles in line with licenses and authorisations — to protect people, equipment and infrastructure
• Maintain workplace housekeeping standards in production and staging areas — to support efficiency, safety and an organised working environment

Skills, Knowledge & Experience

• Communicate clearly and effectively with colleagues, contractors and stakeholders
• Work collaboratively as part of a team, supporting production priorities
• Follow written and verbal working instructions accurately
• Deliver professional customer service when interacting with internal teams and external parties
• Demonstrate attention to detail and safe working practices with tools and equipment
• Maintain workplace cleanliness and organisation without prompting

Knowledge

• Valid counterbalance forklift license or proof of previous valid licence
• Basic Health and Safety at Work knowledge
• Manual Handling Awareness/Training
• Understanding of equipment and ability to dismantle to appropriate subsystem/component level
• Good working knowledge and understanding of forklift operation

Experience

• Experience of using basic hand and power tools e.g. sanders/drills/power screw drivers etc.
• Experience in forklift driving

Equality, diversity and inclusion

We are committed to equality, diversity, and inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where the minimum essential criteria for skills, knowledge and experience has been met. In some circumstances, it may not be practical to offer an interview or assessment to every candidate who applies through the scheme and meet the minimum essential criteria; in these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.

Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.

We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair

Benefits

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
• 29 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

Vetting Process

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.