Automotive Service Advisor - No Weekend Work, Growth

Perfect Placement; Shottermill; On-site; GBP 32,000 - 37,000; Full time

Job summary

A reputable family-run car garage in Shottermill is looking for an experienced Service Advisor to join their busy Service Department. The role involves communicating with customers about their vehicle service needs, creating job cards, managing records and invoices, and upselling service plans. The ideal candidate will have a strong focus on customer service and effective communication skills. This position offers a competitive salary of up to £32,000 with OTE around £35,000 and opportunities for career growth within a supportive team.

Benefits

Competitive salary

Annual team bonus

No weekend work

Career development opportunities

Regular team social events

Qualifications

• Experience as a Service Advisor is essential.
• Ability to upsell service work and plans.
• Strong customer-focused attitude and excellent communication skills.

Responsibilities

• Communicate with customers regarding their vehicle's service needs.
• Create job cards using in-house systems.
• Update customer and vehicle records.
• Prepare and manage invoices.
• Estimate costs and communicate timelines for repairs.

Skills

Customer service

Communication

Upselling

Motor Dealership Software

Job description

A reputable family-run car garage in Shottermill is looking for an experienced Service Advisor to join their busy Service Department. The role involves communicating with customers about their vehicle service needs, creating job cards, managing records and invoices, and upselling service plans. The ideal candidate will have a strong focus on customer service and effective communication skills. This position offers a competitive salary of up to £32,000 with OTE around £35,000 and opportunities for career growth within a supportive team.