Automotive Service Advisor - Mon-Fri, No Weekends

Perfect Placement; Maidenhead; On-site; GBP 33,000; Full time

Job summary

A reputable automotive business in Maidenhead is seeking a motivated Service Advisor/Receptionist. In this role, you will manage customer interactions, handle appointments, and provide excellent service, all within a supportive team. Previous experience in a customer-facing role is required, along with strong communication skills. The position offers a salary of up to £33,000, Monday to Friday work hours, and numerous professional development opportunities.

Benefits

Competitive salary up to £33,000

Full ongoing training provided

Opportunities for professional development

Friendly work environment

Qualifications

• Previous experience in a customer-facing role within the motor trade or similar industry.
• Reliability and professional appearance, ideally age 25 or older.
• Ability to work independently when needed.

Responsibilities

• Meet and greet customers in a professional manner.
• Manage incoming telephone and email enquiries.
• Book service appointments and handle customer vehicle needs.
• Update customer records accurately.
• Assist with workshop control and liaise with the technical team.
• Provide excellent customer service throughout.

Skills

Customer-facing experience

Good communication skills

Organizational skills

Ability to work in a team

Professional and approachable manner

Tools

Kerridge or similar systems

Job description

A reputable automotive business in Maidenhead is seeking a motivated Service Advisor/Receptionist. In this role, you will manage customer interactions, handle appointments, and provide excellent service, all within a supportive team. Previous experience in a customer-facing role is required, along with strong communication skills. The position offers a salary of up to £33,000, Monday to Friday work hours, and numerous professional development opportunities.