Automotive Service Advisor: Customer Service & Upsell

Perfect Placement; Leatherhead; On-site; GBP 35,000; Full time

Job summary

An Automotive Repair Shop in Leatherhead is seeking a Service Advisor to support their busy department. The role includes excellent customer service, upselling service work, and using in-house systems for job cards and records. Candidates should have relevant experience and communication skills. A competitive salary of £35,000 per annum with additional earning potential through bonuses is offered, along with a stable working environment.

Benefits

Competitive basic salary

Opportunities for career development

Stable working environment

Monday to Friday working hours

Qualifications

• Experience as a Service Advisor is required.
• Excellent communication skills are necessary.
• Proficiency in upselling service work is essential.

Responsibilities

• Professional communication with customers about services required.
• Producing Job Cards using in-house systems.
• Updating Customer and Vehicle Records.
• Preparing and completing invoices.
• Advising customers on costs and timelines for repairs.

Skills

Customer focused

Excellent communicator

Ability to upsell

Familiarity with Motor Dealership Database Software

Job description

An Automotive Repair Shop in Leatherhead is seeking a Service Advisor to support their busy department. The role includes excellent customer service, upselling service work, and using in-house systems for job cards and records. Candidates should have relevant experience and communication skills. A competitive salary of £35,000 per annum with additional earning potential through bonuses is offered, along with a stable working environment.