Automotive Service Advisor — Customer Champion in Reading

Kemp Recruitment Ltd; England; On-site; GBP 30,000; Full time

Job summary

A well-established automotive company in Reading is seeking an experienced Service Advisor. In this role, you will be the first point of contact for customers entering the dealership, handling vehicle bookings and explaining repair processes. Strong customer service skills and automotive experience are essential for ensuring customer satisfaction. This is a full-time position with a salary of £30,000 per year.

Qualifications

• Proven automotive experience is essential.
• Strong customer service skills are required.
• Excellent telephone manner is crucial.

Responsibilities

• Act as the first contact for customers at the dealership.
• Explain the repair process and manage bookings.
• Sell products and services while ensuring customer satisfaction.

Skills

Customer service skills

Excellent telephone manner

Automotive experience

Job description

A well-established automotive company in Reading is seeking an experienced Service Advisor. In this role, you will be the first point of contact for customers entering the dealership, handling vehicle bookings and explaining repair processes. Strong customer service skills and automotive experience are essential for ensuring customer satisfaction. This is a full-time position with a salary of £30,000 per year.