Automotive Service Advisor | Customer Champion

Glyn Hopkin Limited; Colchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading automotive dealership in Colchester is seeking a Service Advisor to manage customer interactions and support workshop operations. The ideal candidate will have strong communication skills and excel in customer service while working in a fast-paced environment. Responsibilities include greeting customers, recording vehicle details, invoicing, and maintaining customer relationships. This is a great opportunity for someone looking to build a career in the automotive industry.

Qualifications

• Greet customers cheerfully and attend to their requirements.
• Record customer/vehicle details and work descriptions accurately.
• Liaise with Foreman/Service Manager on vehicle progress.

Responsibilities

• Manage customer queries and complaints.
• Maintain the Workshop loading system.
• Prepare invoices for cash and account customers.

Skills

Strong communication skills

Customer service skills

Ability to thrive in a busy environment

Job description

A leading automotive dealership in Colchester is seeking a Service Advisor to manage customer interactions and support workshop operations. The ideal candidate will have strong communication skills and excel in customer service while working in a fast-paced environment. Responsibilities include greeting customers, recording vehicle details, invoicing, and maintaining customer relationships. This is a great opportunity for someone looking to build a career in the automotive industry.