Automotive Service Advisor – Customer-Centric Care

Octane Recruitment; Greater London; On-site; GBP 29,000 - 30,000; Full time

Job summary

A leading automotive service provider in Greater London is seeking a confident Service Advisor to join their team at Toyota Croydon. In this full-time position, you will be the go-to person for customers, ensuring a friendly and professional service experience. The ideal candidate will have automotive knowledge and thrive in a busy environment. A competitive salary package is offered, along with overtime pay for Saturday hours.

Qualifications

• Solid automotive experience is required, either from a main dealer or an independent garage.
• Confident and customer-focused individual.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet customers and handle service requirements efficiently.
• Book vehicles for servicing and repairs.
• Liaise with technicians and keep customers updated.
• Explain vehicle health check reports and repair work clearly.

Skills

Customer service

Automotive knowledge

Communication

Job description

A leading automotive service provider in Greater London is seeking a confident Service Advisor to join their team at Toyota Croydon. In this full-time position, you will be the go-to person for customers, ensuring a friendly and professional service experience. The ideal candidate will have automotive knowledge and thrive in a busy environment. A competitive salary package is offered, along with overtime pay for Saturday hours.