Automotive Service Advisor: Customer Care & Service Sales

Pembrook Resourcing; Guildford; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading resourcing firm in Guildford is seeking a Service Advisor for their client's aftersales department. The ideal candidate will have experience in a service role and a passion for delivering excellent customer service. Responsibilities include managing customer relationships, booking vehicles for servicing, and communicating effectively with customers regarding their vehicles. Competitive salary and opportunities for growth are available.

Qualifications

• Previous experience in a service role is preferred.
• A passion to deliver a high standard of customer service.
• An organised individual who can deal with many duties on the move.

Responsibilities

• Establish rapport with and provide outstanding care to the customer.
• Identify ways to help the customer and achieve sales targets.
• Book in customer vehicles for servicing.

Skills

Customer service

Communication skills

Organizational skills

Administration skills

Job description

A leading resourcing firm in Guildford is seeking a Service Advisor for their client's aftersales department. The ideal candidate will have experience in a service role and a passion for delivering excellent customer service. Responsibilities include managing customer relationships, booking vehicles for servicing, and communicating effectively with customers regarding their vehicles. Competitive salary and opportunities for growth are available.