Automotive Service Advisor - Customer Care & Liaison

Sytner Group; Cow Roast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive service provider in Cow Roast is looking for a motivated Automotive Service Advisor to provide outstanding customer care, acting as a vital link between customers and the workshop. The ideal candidate will have strong organisational skills and a customer service background. This role offers a range of benefits including enhanced holiday entitlement and career development opportunities.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

Qualifications

• Willingness to learn and progress.
• Ability to build rapport with customers.
• Experience in a busy environment.

Responsibilities

• Provide outstanding customer care.
• Liaise with technicians about vehicle statuses.
• Keep customers updated on their vehicle servicing.

Skills

Customer service background

Organisational skills

Attention to detail

Tools

Kerridge

Job description

A leading automotive service provider in Cow Roast is looking for a motivated Automotive Service Advisor to provide outstanding customer care, acting as a vital link between customers and the workshop. The ideal candidate will have strong organisational skills and a customer service background. This role offers a range of benefits including enhanced holiday entitlement and career development opportunities.