Automotive Service Advisor

AKA; Huddersfield; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment agency is excited to offer a Service Advisor position within a family-run dealership group in Huddersfield. Candidates will be responsible for providing excellent customer service, booking services, and supporting customers through aftersales. Key qualifications include experience in the Automotive Service Advisor role and knowledge of Kerridge/Pinnacle systems. The role offers a competitive salary package starting from £30k, with an OTE of £35k, and is suited for individuals with strong professional manners and teamwork skills.

Benefits

Superb training available

Family-run business environment

Busy Service Department

Qualifications

• Experience within the Automotive Service Advisor role is essential.
• Knowledge of Kerridge/Pinnacle systems is also essential.
• Must have excellent customer service skills.

Responsibilities

• Dealing with customers both face to face and over the phone.
• Booking in services and answering queries about parts and any warranty work.
• Providing aftersales support for all customers.

Skills

Customer service skills

Professional manner

Teamwork

Tools

Kerridge

Pinnacle

Job description

Ak a Recruitment are excited to continue working with a fantastic dealership group to bring you this Service Advisor position. Working at their state of the art site in Huddersfield you will be joining a fantastic family run business. You will be working Monday to Friday 8am to 5.30pm along with 1 in 2 Saturday mornings up until lunchtime. Working closely with the Aftersales Manager you will be providing excellent customer service and be professional at all times. Salary basic is starting at £30k with an OTE on top of this hitting £35k.

Job Duties Include

• Dealing with Customer both face to face and over the phone
• Booking in Services, answering queries about parts and any Warranty work
• Provide the aftersales support for all customers keeping them updated at each step
• Working well within a team

Requirements

• Experience within the Automotive Service Advisor role is essential
• Knowledge of Kerridge/Pinnacle systems is also essential
• You must have a professional manner and excellent customer service skills

Reasons to apply for the role

• Working for a Family run Business
• Excellent busy Service Department
• Superb training available

This is a fantastic chance to be part of a fun, busy and vibrant service department within the Automotive trade. To apply for this role please send your CV in confidence to us here at Aka Recruitment, job reference for this position is Aka3606