Automotive Service Advisor

AKA; England; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor for a dealership in Hull. This role involves providing excellent customer service, managing bookings, and supporting aftersales. The ideal candidate will have experience in the automotive sector and knowledge of Kerridge/Pinnacle systems. The position offers a competitive salary starting at £28k with the potential to earn up to £32k OTE. This vibrant service department values teamwork and continuous training.

Benefits

Excellent training

Family-run business environment

Qualifications

• Experience within the Automotive Service Advisor role is essential.
• You must have a professional manner and excellent customer service skills.

Responsibilities

• Dealing with customers both face to face and over the phone.
• Booking in services and answering queries about parts and warranty work.
• Providing aftersales support for all customers and keeping them updated.

Skills

Customer service skills

Communication skills

Teamwork

Tools

Kerridge/Pinnacle systems

Job description

AKA Recruitment are excited to continue working with a fantastic dealership group to bring you this Service Advisor position working at their Hull branch.

Job Duties Include:

• Dealing with Customer both face to face and over the phone
• Booking in Services, answering queries about parts and any Warranty work
• Provide the aftersales support for all customers keeping them updated at each step
• Working well within a team

Requirements:

• Experience within the Automotive Service Advisor role is essential
• Knowledge of Kerridge/Pinnacle systems is also essential
• You must have a professional manner and excellent customer service skills

Reasons to apply for the role:

• Working for a Family run Business
• Excellent busy Service Department
• Superb training available

This is a fantastic chance to be part of a fun, busy and vibrant service department within the Automotive trade. You will be working Monday to Friday 8am to 5:30pm along with 1 in 3 Saturday mornings up until lunchtime. Working closely with the Aftersales Manager you will be providing excellent customer service and be professional at all times. Salary basic starts at £28k with an OTE on top of this hitting £32k. To apply for this role please send your CV in confidence to aka Recruitment or you can give us a call on 01924 495066 and quote aka2587