Automotive Programme Manager

HR Inspire; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A dynamic consulting firm is seeking an Automotive Programme Manager to lead key initiatives in the automotive sector. The role requires significant automotive industry experience and a focus on aftersales. Responsibilities include performance tracking, stakeholder management, and team leadership. This position offers a competitive salary, generous bonus, and excellent benefits, including private healthcare and life assurance. Suitable candidates must be eligible to work in the UK and hold a full UK driving license.

Benefits

Private healthcare

Life assurance

Medical cash plan

Generous bonus

Qualifications

• Extensive experience in the automotive industry is essential.
• Preferably, have prior experience in Aftersales.
• Strong background in project management and coordination.

Responsibilities

• Track performance and generate insights to improve results.
• Lead team members to achieve performance targets.
• Manage client relationships effectively.

Skills

Automotive industry experience

Excellent communication skills

Stakeholder management skills

Project management

Business development

Education

Bachelor's degree in business or related field

Job description

Job Title: Automotive Programme Manager

Location: Farnborough / Hybrid

Salary: Competitive with a generous bonus + Company Car

Job type: Full time, Permanent

Working Hours: 40 Hours Per Week

Application Deadline: 31.01.2026

About Us

At The Retail Performance Company (rpc), we support and partner with our clients to deliver exceptional customer experiences. From strategy and customer journey design to data-driven insights and people development, we provide end-to-end solutions that transform businesses and create lasting value. Our mission: to empower people and organisations to deliver outstanding customer experiences every day.

The Opportunity

We're looking for a Programme Manager with strong automotive aftersales experience to lead the delivery of key initiatives, including Accessories Sales, Service Retention, and E‑commerce development.

Please note that it is essential for candidates to have automotive experience to be considered for this role. Experience within Aftersales is also heavily desired but is not essential as training can be provided on this.

Responsibilities

• Track performance, generate insights, and work closely with internal teams and dealer networks.
• Lead and provide coaching for team members to ensure effective performance and target achievement at all levels.
• Align regularly with key stakeholders within the client organisation on relevant performance metrics, related initiatives, and support topics.
• Lead review meetings with the team's data reporting analyst on performance metrics and ways to improve business results; interpret dashboard data and KPI metrics to produce monthly reports and refine the performance dashboard.
• Identify novel opportunities to enhance team output of sales and customer retention performance within the retailer network and through direct channels.
• Compile best practices related to key customer support topics and develop innovative business development initiatives.
• Advise the client team on performance strategy and potential process improvements.
• Provide dynamic project management and stakeholder alignment for on‑going projects and developments.
• Coordinate and lead periodic programme meetings to monitor performance and action‑plan progress.
• Communicate clearly and escalates effectively.

Excellent client relationship management skills are a must.

About You

Professional experience

• Automotive industry experience is essential.
• Preferably Aftersales experience.
• Experience in business development desired.
• Project management and coordination experience.
• Previous consulting experience.
• Strong communication and stakeholder management skills.

Education

• Bachelor's degree in business or related field preferred.

Language Skills & Licenses

• English (native level C2).
• Full UK driving licence.

Benefits

• Competitive salary with generous bonus.
• Private healthcare.
• Medical cash plan.
• Life assurance.

Note: We do not sponsor visas. Applicants must be eligible to work in the UK.

Please click APPLY to submit your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of Customer Success Manager, Client Relationship Executive, Automotive Aftersales, Automotive Sales Support Manager, Customer Sales Support, Automotive Account Executive, Aftersales Account Manager, Sales Project Manager, Sales Support, BDM, Business Development may also be considered for the role.