Automotive Diagnostics Specialist - Remote Tech Support

Talk Staff Group Ltd; Amber Valley; Remote; GBP 32,000 - 36,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Diagnostic Support Technician. This phone-based role involves helping trade customers across the UK with complex automotive issues. You will use your diagnostic knowledge while working within a technical support team, providing clear guidance and support. The position offers an annual salary between £32,000 and £36,000, continuous development opportunities, and offers a unique workplace culture with benefits like a free meal every Friday.

Benefits

32 days holiday per year

Continuous development opportunities

Free takeaway meal every Friday

Access to fully equipped company gym

Qualifications

• Experienced automotive professional with strong background in diagnostics.
• Comfortable working in a team-oriented, phone-based environment.
• Proactive approach with a passion for helping others resolve complex faults.

Responsibilities

• Providing remote technical assistance to garages and vehicle technicians.
• Using diagnostic data and codes to pinpoint issues.
• Identifying root cause of electrical system faults.

Skills

Vehicle electronics knowledge

Confident communication skills

Analytical thinking

Problem-solving skills

Team-oriented approach

Job description

A leading recruitment agency is seeking an experienced Diagnostic Support Technician. This phone-based role involves helping trade customers across the UK with complex automotive issues. You will use your diagnostic knowledge while working within a technical support team, providing clear guidance and support. The position offers an annual salary between £32,000 and £36,000, continuous development opportunities, and offers a unique workplace culture with benefits like a free meal every Friday.