Automotive Aftersales Manager

ASI Recruitment; Epsom; On-site; GBP 45,000 - 50,000; Full time

Job summary

A reputable automotive dealership in the Epsom area is seeking an experienced Aftersales Manager. This role involves leading a team and overseeing workshop operations to ensure performance and customer satisfaction. The ideal candidate will have strong leadership skills and a hands-on approach. The position offers a competitive salary of £45k-£50k plus a performance-related bonus and excellent benefits, including a company car and supportive team environment.

Benefits

Company car

Performance-related bonus

22 days holiday + bank holidays

Sick pay and full company benefits

Qualifications

• Proven experience as an Aftersales Manager in the motor trade.
• Strong leadership skills with a focus on team performance.
• Hands-on approach with an emphasis on operational control.

Responsibilities

• Lead an experienced Aftersales team of 11 members.
• Oversee work in progress and workshop flow.
• Drive improvement in department efficiency.
• Ensure exceptional customer service standards.

Skills

Team leadership

Performance management

Customer service excellence

Workshop operations

Job description

Where leadership meets hands-on action.”

Aftersales Manager – Motor Trade – Epsom Area

£45,000–£50,000 Basic + £65k OTE | Monday–Friday Only | Company Car | No Weekends

Are you a hands-on Aftersales Manager who thrives on the workshop floor as much as in the office?

Do you get the best out of a team and love driving performance, customer satisfaction, and efficiency?

If so, this is a fantastic opportunity to join a successful dealership where your leadership truly makes the difference.

What’s in it for you?

• £45k–£50k basic salary
• £20k performance-related bonus
• Monday–Friday, 8am–6pm – no Saturdays
• Company car
• 22 days holiday + bank holidays
• Sick pay and full company benefits package
• Join a stable, supportive team where your input is valued

Overview

You’ll lead an experienced Aftersales team of 11, including 5 Technicians and 3 Service Advisors.

Responsibilities

• Overseeing WIP and workshop flow
• Improving efficiency and output in the department
• Maintaining exceptional customer service standards
• Being actively involved in the day-to-day operation — not just sitting behind a desk
• Importantly, you won’t be required to complete budgets or forecasts — this role is all about people leadership, operational control, an...