Automation Support Engineer

Hernshead Recruitment Ltd; Leyfields; On-site; GBP 30,000 - 45,000; Full time

Job summary

A UK-based engineering firm is seeking a Technical Support Engineer to provide pre-sales and post-sales support. The role involves troubleshooting and maintaining electro-mechanical equipment, ensuring quality standards. Ideal candidates will have a strong engineering background and enjoy working in a collaborative environment.

Qualifications

• Strong electro-mechanical engineering background.
• Confident in diagnosing and resolving technical issues.
• Experience with PLCs, HMIs, wiring, and assembly techniques.

Responsibilities

• Provide technical assistance to customers and teams.
• Troubleshoot and test electro-mechanical equipment.
• Maintain high-quality standards during support.

Skills

Electro-mechanical engineering background

Diagnosing technical issues

Knowledge of PLCs

Knowledge of HMIs

Wiring techniques

Assembly techniques

Job description

An established UK-based engineering manufacturer is looking for a Technical Support Engineer to provide pre-sales and post-sales technical support to customers worldwide via phone and email.

The Role:

You'll deliver hands‑on technical assistance, helping customers and internal teams resolve issues efficiently. The role involves troubleshooting, testing, and supporting electro‑mechanical equipment, assisting production with fault‑finding, and maintaining high-quality standards—all within regular, predictable working hours.

Experience Required:

• Strong electro‑mechanical engineering background
• Confident in diagnosing, testing, and resolving technical issues
• Knowledge of PLCs, HMIs, wiring, and assembly techniques
• Enjoys working in a supportive, team-oriented environment with steady hours

Interested? Apply below