Automation-Driven 2nd Line Support Engineer

Armstrong Knight Ltd; City; On-site; GBP 35,000 - 55,000; Full time

Job summary

A technology services company in the UK is seeking a motivated individual to lead automation deployments and manage client onboarding. You will be responsible for ensuring error-free implementations, conducting research and development, and mentoring team members. The ideal candidate will possess strong skills in network troubleshooting and Microsoft Server administration, with a commitment to exceptional customer service. Join us to grow with a company showing significant growth.

Qualifications

• Experience in Microsoft Server Admin and Azure support.
• Knowledge of network troubleshooting and customer service.
• Ability to mentor team members and conduct site audits.

Responsibilities

• Collaborate to define service offerings and implementations.
• Manage automated deployment of networks and servers.
• Monitor helpdesk requests and oversee team assignments.

Skills

Microsoft Server Admin

GPO Management

Office 365 Admin

Network troubleshooting

Exceptional customer service

Tools

Azure

Cisco Meraki

Veeam

Job description

A technology services company in the UK is seeking a motivated individual to lead automation deployments and manage client onboarding. You will be responsible for ensuring error-free implementations, conducting research and development, and mentoring team members. The ideal candidate will possess strong skills in network troubleshooting and Microsoft Server administration, with a commitment to exceptional customer service. Join us to grow with a company showing significant growth.