Autocentre Manager

Mr Clutch Autocentres Ltd; Reading; On-site; GBP 150,000 - 200,000; Full time

Job summary

A national Autocentre network is seeking an experienced Autocentre Manager in Reading to lead and motivate teams ensuring customer satisfaction. The ideal candidate will possess industry experience, excellent customer service skills, and a drive for success. This position offers competitive salary potential, bonuses, and career development opportunities along with comprehensive benefits including up to 44 days paid leave.

Benefits

Up to 44 days paid leave

Competitive Salary

Excellent Bonus Structure

Career Development Opportunities

Training at IMI approved Academies

Uniform

Company Discount

Pension Scheme

Qualifications

• Proven ability to communicate effectively with customers.
• Desire to succeed and develop a successful team.
• Experience in managing and motivating a team in the automotive industry.

Responsibilities

• Promote and maintain company image as a brand ambassador.
• Deliver outstanding customer service.
• Maximize volume to meet profit and financial targets.
• Coordinate and control the work of Autocentre staff.
• Ensure security of stock and finances.

Skills

Customer service skills

Leadership ability

Hands-on experience in the industry

Job description

Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout. Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business will enhance the overall profitability and success of (our) your branch. The ideal applicant will have hands on experience and qualifications in the industry with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered excellent earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices.

Responsibilities

• Promoting and maintaining the Company image, acting as a brand ambassador.
• Delivering outstanding customer service.
• Maximising volume to ensure profit and financial targets are met.
• Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required.
• Ensuring the security of stock and monies, being accountable for any losses.
• Maintaining company house-keeping standards.

Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK.

Salary: Negotiable DOE

Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)

Benefits

• The Potential for up to 44 days paid leave (including bank holidays)
• Competitive Salary
• Excellent Bonus Structure
• Career Development Opportunities
• Training at our IMI approved Training Academies (Strood/Reading)
• Uniform
• Company Discount
• NOW: Pension Scheme