Overview
Every day is different within the Service department. As a Autocare Technician/Mechanic apprentice, your duties will include the following.
Responsibilities
- Use diagnostic equipment to identify vehicle faults.
- Test parts and systems to ensure correct working.
- Follow checklists to ensure all critical parts of vehicles are examined.
- Carry out bumper‑to‑bumper overviews, service and inspection.
- Maintain electronic systems, including on‑board entertainment systems.
- Complete legible and accurate paperwork for customers and centre records.
- Maintain a clean and tidy work environment.
- Comply with health and safety procedures in the workplace.
- Prepare the vehicle and working area before work activity, removing or mitigating slip and trip hazards.
- Maintain and restore the work area during and upon completion of activity.
- Store, maintain (including calibration checks), and return tools and equipment to storage.
- Access vehicle technical data to inform inspections and make judgments on wear and serviceability.
- Comply with environmental and sustainability procedures, segregating resources for reuse, recycling, and disposal.
- Apply vehicle safety inspection and routine maintenance procedures using vehicle‑specific data on cars, car‑derived vans or light goods vehicles.
- Select and use tools and equipment, mechanical and electrical measuring tools, and diagnostic equipment.
- Remove, repair and replace vehicle tyre and balance wheel assemblies on cars, car‑derived vans or light goods vehicles.
- Inspect, remove, and replace parts or components in cars, vans or light goods vehicles for steering, suspension, braking, emission, air conditioning, battery and charging, and fluid and filtration systems.
- Apply state‑of‑health condition monitoring tests to high‑voltage batteries and chargers for electrified vehicles.
- Apply four‑wheel geometry checks and adjustments to cars, vans and light goods vehicles.
- Apply safe working practices and procedures to isolate electrified vehicles for maintenance.
- Record vehicle service, maintenance, parts replacement, or repair.
- Apply customer service principles and organisational customer care practices: identify needs, resolve low‑level complaints, make recommendations, process payments and sales.
- Provide quotation of cost and order automotive parts, products and consumables applicable to the vehicle.
- Apply procedures for stock and parts storage, including ordering, checking and stock rotation.
- Apply organisational sales processes: show and tell, features and benefits, consultative selling, mini closing and closing.
- Apply team‑working principles.
- Comply with equity, diversity and inclusion guidance.
- Communicate verbally with customers, suppliers and colleagues.
- Communicate in writing with internal and external customers, colleagues and managers.
- Use information and digital technology systems, complying with GDPR and cyber security.
- Complete and record learning and development activities.
- Apply procedures to check and replace fluids and filtration parts.
Training Schedule
Training will be delivered using a combination of virtual classroom remote learning and face‑to‑face block release weeks at our state‑of‑the‑art training centre. Successful applicants are required to travel to a centrally located training facility to complete their apprenticeship training. All training‑related costs, including travel, accommodation and meals, are fully covered as part of the programme.
Certificates and Qualifications Earned
- Level 2 Apprenticeship Standard in Autocare Technician
- Certificate in Automotive Refrigerant Handling
- Level 2 qualification for safe isolation of electric and hybrid vehicles
- Brand‑specific certifications
- Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
What We Offer
- Block release training
- A full Halfords toolkit, uniform and work boots supplied
- A mentor in your garage to support you through the apprenticeship
- 40‑hour working week if you are under 18, 44 hours if you are over 18
- Permanent role upon successful completion of your apprenticeship
- Continued development and training opportunities with Hybrid/Electric Vehicle and MOT training
Ideal Candidate – Personal Skills
- Enthusiasm and willingness to learn
- Teamwork
- Strong communication
- Customer Service
- Interest in vehicle engineering
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem‑solving skills
- Team working
Minimum Qualifications
- Level 1 in Light Vehicle Maintenance and Repair (desirable)
- GCSE English (grade 4/C)
- GCSE Maths (grade 4/C)
- Relevant industry experience and any additional qualifications
Salary and Working Hours
Wage: £15,704 for first year, with potential increase depending on age. Hours: Monday to Friday, 08:30–17:30. Possibility of Saturday work and/or shifts. Working week confirmed on application.
Start Date
Saturday 28 February 2026, duration 2 years.