Auto Technician - Car Service & Customer Expert

Halfords; Nailsworth; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Store discount

Employee discounts

Health Cash Plan

Uniform

Sharesave scheme

Cycle to Work scheme

Wagestream

Wellbeing support

Job summary

Halfords is seeking an Auto Technician to join our team in Newmarket. You will work on customers' vehicles in our car park, delivering high-quality service and supporting the team with fitting and basic maintenance tasks.

Ideal candidates will have experience in car parts fitting and delivering excellent customer service in a retail or automotive environment, with a proactive approach to helping customers and a willingness to work weekends on a rota basis.

Qualifications

• Experience fitting car parts, including basic maintenance like bulbs and blades.
• Excellent customer service experience, ideally in retail or automotive environments.
• Strong problem solving skills and a proactive approach to helping customers.

Responsibilities

• Fit car parts and perform basic car maintenance.
• Carry out service and repair work and help develop other team members.
• Deliver market-leading standards of service while working on customers' vehicles.

Skills

Car parts fitting

Customer service

Problem solving

Proactive attitude

Team mentoring

Job description

Halfords is seeking an Auto Technician to join our team in Newmarket. You will work on customers' vehicles in our car park, delivering high-quality service and supporting the team with fitting and basic maintenance tasks.

Ideal candidates will have experience in car parts fitting and delivering excellent customer service in a retail or automotive environment, with a proactive approach to helping customers and a willingness to work weekends on a rota basis.