Auto Centre Manager - Lead Team, Elevate Service & Sales

Kwik Fit; Greater London; On-site; GBP 36,000 - 48,000; Full time

Job summary

Kwik Fit in London is seeking a customer service expert to train as Centre Manager and run a busy auto centre. You'll be responsible for delivering tyre services, MOTs, repairs, and other centre operations while keeping customers safe and satisfied.

You will lead and coach the team, drive sales and turnover, and instill a customer-focused culture. Previous retail or service-management experience is welcome, and rapid learners from any industry are encouraged to apply.

Qualifications

• Experience in customer service and people management.
• Ability to lead a team and drive performance.
• Focus on sales and customer satisfaction.
• Willingness to train in automotive centre operations.

Responsibilities

• Manage workflows
• Instil customer focus in the team
• Coach employees
• Drive sales and turnover

Skills

Customer service

Leadership

Sales skills

Coaching

Job description

Kwik Fit in London is seeking a customer service expert to train as Centre Manager and run a busy auto centre. You'll be responsible for delivering tyre services, MOTs, repairs, and other centre operations while keeping customers safe and satisfied.

You will lead and coach the team, drive sales and turnover, and instill a customer-focused culture. Previous retail or service-management experience is welcome, and rapid learners from any industry are encouraged to apply.