Audiology Professional Manager (Adult Auditory Implants)

University College London Hospital; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading UK healthcare provider is seeking an experienced Audiologist or Clinical Scientist to manage a specialist Audiology service. The successful candidate will lead patient care initiatives, ensuring high clinical standards and providing expert advice. Responsibilities include effective communication with patients, managing complex cases, and overseeing departmental operations. This role offers an opportunity to work within a top NHS trust recognized for its commitment to quality patient care and sustainability. Join us in making a difference in patients' lives.

Qualifications

• Post-graduate qualification in Audiology is essential.
• Experience in managing complex clinical cases is required.
• Ability to communicate complex information effectively.

Responsibilities

• Communicate sensitive information to patients and relatives.
• Ensure patients receive necessary counselling and rehabilitation.
• Provide expert advice on clinical issues to the team.
• Manage departmental equipment and budget effectively.
• Lead service developments to improve patient care.

Skills

Communication skills

Patient support

Expert clinical advice

Cultural sensitivity

Education

Post-graduate qualification in Audiology

Job description

A Vacancy at University College London Hospitals NHS Foundation Trust.

The purpose of this role is to be responsible and accountable for a designated highly specialist service within the Audiology structure (Hearing Therapy, Hearing Aid Centre, Outreach team, Diagnostics, Paediatrics, and Auditory Implants). The post holder will be a highly developed and experienced post‑graduate qualified Audiologist or Clinical Scientist (Audiology) and will autonomously manage a clinical service in the designated team, including non‑routine and highly complex patients and activities. The post holder will be accountable to the identified Audiology Service Manager and will ensure that a consistently high quality complex and sophisticated clinical service is provided, meeting the highest national and international standards.

The post holder will lead Audiology in delivering patient centred care using streamlined pathways. To work in conjunction with the Audiology Service Manager to ensure that the designated service are delivered against performance targets.

The post holder will be responsible for delivering training and expert advice to meet the clinical requirements of the Service. The post holder will support the Audiology Service Manager to ensure that clinical and professional standards are maintained at all times.

The post holder will be responsible for the management of the departmental equipment stock and supplies, within the limits of the designated budget and where appropriate be the designated budget holder.

Responsibilities

1. To be able to communicate complex and often sensitive or emotive information (such as diagnosis of hearing loss) in an effective and accurate way in difficult situations, to patients and their relatives and be able to adapt using different communication skills in every situation.
2. To ensure that each patient has access to the relevant counselling, rehabilitation, and external support that they require in relation to their hearing loss.
3. To provide support and motivation to patients so that they may complete the assessment and rehabilitation process to the best of their ability.
4. To work constructively and flexibly with people from different cultures and backgrounds, being particularly alert to special vulnerabilities e.g. refugee status and war‑related post‑traumatic stress disorders.
5. To provide expert advice regarding complex and highly complex clinical issues to other members of the team and to other professions.
6. To manage leave requests and staff sickness absence in line with Trust policies.
7. To support the Audiology Service Manager to ensure accurate activity and financial planning of services.
8. To initiate and lead service developments and liaise with the relevant Audiology service lead to understand the impact on the named service area.
9. To ensure that safeguarding processes for children and vulnerable adults are managed throughout the service, including access to training and local policies where appropriate.
10. To oversee compliance with relevant standards that could include national or locally agreed performance or quality standard targets. This could include areas such as; NHSP; Audiology led clinics, AQP referrals, direct access audiology, IQIPS standards, NDCS and BCIG Quality Standards.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Additional Information About UCLH

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top‑quality patient care, excellent education, and world‑class research.

We provide first‑class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Come and be a part of the best NHS trust in England to work for, according to our staff* (UCLH top trust to work at in England ... etc)

* UCLH top trust to work at in England – In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

This advert closes on Sunday 4 Jan 2026