Audio Visual Service Engineer

The Roundhouse; Reading; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A market-leading AV specialist in Reading seeks an AV Service Engineer with a background in smart home systems. This field-based role involves maintaining and troubleshooting integrated AV and automation systems, with a focus on Crestron and Lutron environments. The ideal candidate will possess strong IP networking skills and have a full UK driving license. Offering a competitive package with a company van, paid overtime, and growth opportunities within the industry, this position promises long-term career development.

Benefits

Company van

Tools and laptop provided

Paid overtime

Travel expenses covered

Qualifications

• Background in high-end residential AV or smart home installation or service.
• Hands-on experience supporting Crestron and/or Lutron systems.
• Strong working knowledge of IP networking, including routers and switches.

Responsibilities

• Perform reactive and preventative maintenance on AV and automation systems.
• Fault-find and support Crestron and/or Lutron control environments.
• Diagnose issues across audio, video, lighting and IP networks.

Skills

High-end residential AV installation

Crestron systems support

IP networking

Tools

Crestron

Lutron

Job description

Are you an AV Service Engineer from a Smart Home / Residential background looking to join a market‑leading specialist offering fast‑tracked progression, specialist training and long‑term career development as the company continues to expand? This is a field‑based service role where you’ll primarily support luxury smart home systems, while gaining exposure to commercial AV and automation projects as the business grows. You’ll work autonomously on technically complex systems, with the opportunity to broaden your skill set and step into more senior or specialist positions. If you enjoy ownership, variety and working with premium technology – rather than being boxed into a single system or environment – this role offers genuine long‑term progression.

Responsibilities

• Carry out reactive and preventative maintenance on integrated AV, cinema and automation systems
• Fault‑find and support Crestron and/or Lutron control environments across residential projects
• Diagnose issues across audio, video, lighting and IP networks (routers, switches, Wi‑Fi, VLANs, subnets)

About You

• Background in high‑end residential AV / smart home installation or service
• Hands‑on experience supporting Crestron and/or Lutron systems in live environments
• Strong working knowledge of IP networking (WAPs, routers, switches, VLANs, subnets)
• Full UK driving licence; happy for occasional UK and Europe travel

Package & Progression

• Company van, tools, laptop and mobile provided
• Paid overtime and all travel expenses covered (UK & occasional international)
• Specialist technical development and progression within a growing, market‑leading AV integrator

Keywords: AV Service Engineer, Residential AV Engineer, Smart Home Engineer, Commercial AV Engineer, High‑End Residential AV, Crestron, Crestron Home, Lutron, Lighting Control, Home Automation, Home Cinema, IP Networking, AV‑over‑IP, Field Service Engineer, London