Audio Visual Field Service Engineer

Roundhouse Recruitment Ltd; City Of London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A recruitment agency is seeking an experienced Audio Visual Field Service Engineer in the UK. The role includes providing maintenance and support for high-end AV systems across residential and commercial sites. Benefits include a competitive salary of £35,000-£45,000, training opportunities, and a positive company culture fostering autonomy and progression.

Benefits

Paid travel

Laptop

Phone

25 days' holiday + bank holidays

Pension and additional perks

Qualifications

• Background in AV or Networking systems.
• Full UK driving licence and willingness to travel.
• Knowledge of Control4, Lutron, or Crestron is a plus.

Responsibilities

• Provide field-based maintenance and troubleshooting.
• Diagnose and resolve AV and networking issues.
• Ensure seamless system performance and customer satisfaction.

Skills

AV, Home Automation, Commercial Integration, or Networking / IT Infrastructure

Networking protocols (VLANs, routers, switches, IP config)

Proactive approach

Strong technical acumen

Professional client communication

Job description

Audio Visual Field Service Engineer

£35,000 - £45,000 + Paid Travel + Callout Rota + Overtime + Training + Progression + Laptop + Phone + Pension + Benefits | Full-Time, Permanent

Are you an AV or Networking Engineer looking to be part of an award-winning automation specialist undergoing rapid expansion, offering full autonomy to make the Support role your own, with ongoing development and progression opportunities?

Exciting opportunity for an AV or networking engineer to step into a field-based role across premium residential & commercial sites-own networks, keep systems flying, and grow with a fast-scaling specialist.

Why this opportunity stands out

• Autonomy & impact: Take ownership of your work in a supportive, forward-thinking company that values initiative.
• Variety: Deliver cutting‑edge projects across smart homes, offices, and commercial spaces.
• Progression: Clear routes into senior technical or management positions as the group continues to scale.
• Travel & flexibility: UK‑wide field role with occasional paid trips to Europe - no two days are the same.

The role

• Provide field‑based maintenance, troubleshooting, and system upgrades for high‑end AV and networking systems.
• Diagnose and resolve control, network, and distribution issues (audio, video, VLAN, IP, Wi‑Fi, automation platforms).
• Deliver scheduled visits and reactive support, ensuring seamless system performance and customer satisfaction.
• Collaborate with the wider project and service teams across residential and commercial environments.
• Maintain detailed documentation and uphold exceptional client service standards.

You’ll need

• Background in AV, Home Automation, Commercial Integration, or Networking / IT Infrastructure.
• Knowledge of networking protocols (VLANs, routers, switches, IP config) or Control4, Lutron, Crestron.
• Full UK driving licence and willingness to travel nationwide (occasional European projects).
• Proactive approach, strong technical acumen, and professional client communication.

Benefits

• £35,000-£45,000 base (negotiable based on experience).
• Paid travel, laptop, phone, tools, and company vehicle/allowance.
• 25 days' holiday + bank holidays, pension and additional perks.
• Comprehensive training across residential and commercial AV networking systems.
• Real progression opportunities within a growing automation and technology group.

Interested?

Click "Apply" to join a fast-growing AV and networking specialist leading the way in connected environments. All applications are handled confidentially by Roundhouse Recruitment Limited.

Keywords: AV Field Service Engineer, AV Engineer, Audio Visual Engineer, Networking Engineer, IT Support Engineer, Home Automation Engineer, Control4, Lutron, Crestron, Savant, KNX, VLAN, IP Networking, Wi‑Fi, Field Engineer, Service Engineer, Maintenance Engineer, Commercial AV, Smart Home, AV Technician, AV Maintenance, UK Travel, Europe Travel, Vrbacom, iHomes, AV Integration, AV Systems, London, South East