Audio Visual Field Service Engineer

The Roundhouse; Camden Town; Remote; GBP 35,000 - 45,000; Full time

Job summary

A leading automation specialist in Camden Town is seeking an experienced AV or Networking Engineer to provide field-based maintenance and troubleshooting across premium residential and commercial sites. The role offers a competitive salary between £35,000 and £45,000 along with generous benefits including paid travel, training, and opportunities for progression within a dynamic environment.

Benefits

Paid Travel

25 days' holiday + bank holidays

Pension scheme

Comprehensive training

Qualifications

• Background in AV, Home Automation, Commercial Integration, or Networking/IT Infrastructure.
• Full UK driving licence and willingness to travel nationwide.
• Strong problem-solving skills in troubleshooting AV and networking systems.

Responsibilities

• Provide field-based maintenance and troubleshooting for AV systems.
• Diagnose control, network, and distribution issues.
• Ensure customer satisfaction during service delivery.

Skills

Networking protocols (VLANs, routers, switches, IP configuration)

Proactive approach

Technical acumen

Professional client communication

Tools

Control4

Lutron

Crestron

Job description

Job Overview

Are you an AV or Networking Engineer looking to be part of an award‑winning automation specialist undergoing rapid expansion, offering full autonomy to make the Support role your own, with ongoing development and progression opportunities? Exciting opportunity for an AV or networking engineer to step into a field‑based role across premium residential & commercial sites‑own networks, keep systems flying, and grow with a fast‑scaling specialist.

Responsibilities

• Provide field‑based maintenance, troubleshooting, and system upgrades for high‑end AV and networking systems.
• Diagnose and resolve control, network, and distribution issues (audio, video, VLAN, IP, Wi‑Fi, automation platforms).
• Deliver scheduled visits and reactive support, ensuring seamless system performance and customer satisfaction.
• Collaborate with the wider project and service teams across residential and commercial environments.
• Maintain detailed documentation and uphold exceptional client service standards.

Qualifications

• Background in AV, Home Automation, Commercial Integration, or Networking / IT Infrastructure.
• Knowledge of networking protocols (VLANs, routers, switches, IP configuration) and familiar with Control4, Lutron, Crestron.
• Full UK driving licence and willingness to travel nationwide (occasional European projects).
• Proactive approach, strong technical acumen, and professional client communication.

Compensation & Benefits

£35,000 - £45,000 + Paid Travel + Callout Rota + Overtime + Training + Progression + Laptop + Phone + Pension + Benefits | Full‑time, Permanent

Why This Opportunity Stands Out

• Autonomy & impact: Take ownership of your work in a supportive, forward‑thinking company that values initiative.
• Variety: Deliver cutting‑edge projects across smart homes, offices, and commercial spaces.
• Progression: Clear routes into senior technical or management positions as the group continues to scale.
• Travel & flexibility: UK‑wide field role with occasional paid trips to Europe – no two days are the same. £35,000‑£45,000 base (negotiable based on experience).
• Paid travel, laptop, phone, tools, and company vehicle/allowance.
• 25 days' holiday + bank holidays, pension and additional perks.
• Comprehensive training across residential and commercial AV networking systems.
• Real progression opportunities within a growing automation and technology group.

Interested?