Audio Typist / Admin Support

York Teaching Hospital NHS Foundation Trust; York and North Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in the UK seeks a motivated Audio Typist / Admin Support for the Rheumatology Department. The successful candidate will manage audio typing and provide essential administrative support. Applicants should possess excellent typing and communication skills, along with experience in an administrative role, preferably in healthcare. This position offers access to NHS benefits, including generous leave and learning opportunities.

Benefits

Access to NHS Pension Scheme

27 days holiday rising to 33 days

Employee Assistance Programme

Cycle to Work scheme

Learning and development opportunities

Qualifications

• Proficient Audio Typist with the ability to transcribe complex digital dictation.
• Previous clerical/administrative experience in a healthcare setting is preferred.
• Effective administrative and computer skills.

Responsibilities

• Audio typing of outpatient clinic, discharge, and general administrative letters.
• Communicate effectively using multiple methods such as email and telephone.
• Provide typing and administrative support to medical secretaries.

Skills

Excellent typing skills

Effective communication

Organizational skills

Education

GCSE English Language, Grade C or above

Job description

Overview

An opportunity has arisen for an Audio Typist / Admin Support within the Rheumatology Department at York Hospital. We are seeking a highly motivated individual who can work effectively using their own initiative, as well as being part of a team. They must be a proficient Audio Typist with the ability to transcribe complex digital dictation and provide daily administration service support within Rheumatology.

Responsibilities

• Audio typing of outpatient clinic, discharge and general administrative letters.
• Communicate effectively with tact and diplomacy, seeking to overcome barriers to effective communication, using multiple communication methods such as email, telephone, reception duties, etc.
• Filing, photocopying and other administrative tasks as necessary.
• Provide typing and administrative support to the medical secretaries within the Directorate.
• Deal with routine internal telephone queries.
• Respond in a professional and sensitive manner when dealing with confidential issues.
• Administrative support including appointment booking and general administrative tasks.
• Undertake effective prioritisation of own workload and the coordination of activities / duties related to the role.

Qualifications

• GCSE English Language, Grade C or above, or equivalent.
• Excellent typing skills or relevant qualifications.
• Previous clerical/administrative experience, preferably in a healthcare or customer based setting.
• Effective administrative and computer skills, with excellent communication and interpersonal skills.

Benefits

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants.
• 27 days holiday rising to 33 days (depending on NHS Trust service).
• A variety of different types of paid and unpaid leave covering emergency and planned leave.
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme.
• NHS Car Lease scheme and Cycle to Work scheme.
• An extensive range of learning and development opportunities.
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks – including our Race Equality, LGBTQ+, Disability and Carers Networks – to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact [e-mail].

As part of our commitment to becoming more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer. We hold the Gold Award from the Defence Employer Recognition Scheme and support all Defence personnel, including with applications for employment.

Application Deadline

This advert closes on Wednesday 4 Feb 2026.