Audi Market Area Host

Lookers; Farnborough; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Structured pay scales

Generous annual leave

Eyecare vouchers

Smart Health – GP access

Dental insurance

Critical illness cover

Techscheme discounts

Travel insurance

Job summary

Lookers is hiring a Market Area Host to welcome customers at our Farnborough/Basingstoke/Guildford sites. This casual, on-site role offers a friendly, customer-focused environment with strong emphasis on first impressions and high standards.

You will be the showroom's first contact, delivering world-class service with a warm, empathetic manner while maintaining a tidy and inviting space. Flexibility across three sites is required to cover shifts and responsibilities.

Qualifications

• Experience in a similar frontline role.
• Strong communication and interpersonal skills.
• Able to keep showroom tidy and welcoming.

Responsibilities

• Be the first point of contact for customers.
• Deliver world-class customer experiences.
• Keep showroom clean, tidy and welcoming at all times.
• Adapt to flexible responsibilities across sites when needed.

Skills

Customer service

Communication skills

Organisation skills

Empathy

Professional demeanor

Job description

Basingstoke, England, United Kingdom; Farnborough, England, United Kingdom; Guildford, England, United Kingdom

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Farnborough/Basingstoke/Guildford Audi (across 3 sites when cover is required)

Hours: Casual

£12.71 per hour

We have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Market Area Host. As a Market Area Host you will be our customers first point of contact and are crucial in providing world-class experience.

Our Showroom hosts are passionate about delivering first class customer experiences and let their warm, friendly personality shines through during each customer interaction. If you enjoy going above and beyond for customers, then this is the right place for you!

You will be someone who has pride in high standards to keep our showroom tidy and always welcoming. Excellent communication skills will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner.

Having experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important. This is a unique role in our retailers and will need the right individual to be adaptable and able to operate flexibly.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments
• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection
• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application issuccessful,we will conduct relevant employment checks prior to you commencing employment with us.Thesewill includeverifying your recent employment, address, credit historyandastandardcriminal recordcheck. For roles that require you to drive, adriving licence checkwill also be carried out.Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.