Attestations and Client Audit Manager D&A (DORA)

LSEG; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare

Retirement planning

Paid volunteering days

Wellbeing initiatives

Job summary

London Stock Exchange Group (LSEG) is seeking an Attestations & Client Audit Manager to lead the delivery of DORA client audits and ISAE 3000 attestations. You will manage complex engagements with clients, external auditors and senior partners across Technology, Product, Risk, Information Security and Compliance.

You will drive audit readiness, strengthen controls and oversee remediation while shaping how assurance is delivered in a large, global technology environment.

Qualifications

• Significant experience in Risk Assurance, IT Risk, or Internal Audit, preferably in financial services or regulated environments.
• Proven ability to lead, coach and develop teams across distributed locations.
• Experience managing complex client audits or attestations from planning to completion.
• Experience engaging with external auditors and sophisticated clients.
• Solid understanding of DORA, technology risk and control requirements.
• Familiarity with ISAE 3000/3402, SOC 1/SOC 2, ISO 27001, NIST, COBIT or equivalent.

Responsibilities

• Lead end-to-end delivery of ISAE 3000 attestations and DORA client audits.
• Oversee evidence collection, control coordination and engagement with external assessors.
• Drive audit readiness, remediation, and continuous improvement of assurance delivery.
• Build trusted client and stakeholder relationships across functions and geographies.
• Coordinate domain experts to deliver timely, well-evidenced responses.
• Represent assurance in governance forums and track remediation actions.

Skills

People leadership

Stakeholder management

Technology risk

Controls

Analytical thinking

Client communication

Autonomy

Education

CISA/CRISC/CISM/CISSP/CIA or equivalent

Degree in Information Security/Technology/Risk/Audit/Business

Job description

About Us

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.

Role Summary

This is a high-impact leadership role within the Data & Analytics (D&A) assurance function. As the Attestations and Client Audit Manager, you will lead the delivery of key D&A DORA client audit and attestation programmes. You will lead complex client assurance engagements, including DORA client audits and ISAE 3000 attestations, working directly with clients, external auditors and senior partners across Technology, Product, Risk, Information Security, Legal and Compliance. Beyond delivering audits and attestations, you will drive audit readiness, strengthen controls, oversee remediation and continuously improve how assurance is delivered across D&A. This is an opportunity to combine people leadership, client engagement, risk and controls expertise and assurance delivery within a complex global technology environment!

What You'll Be Doing

Leadership & Team Management

• Lead, coach and develop a team of assurance professionals based in India, creating a high-performing and collaborative culture focused on quality, accountability and continuous improvement.
• Set clear priorities and objectives, oversee delivery and support team development through coaching, feedback and career development.
• Drive automation, standardisation and continuous improvement to enhance the quality, efficiency and scalability of assurance delivery.

Client Audit & Attestation Management

• Own the end-to-end development and delivery of ISAE 3000 attestations, including scoping, control and evidence coordination, management review and engagement with the external assessor through to final issuance.
• Lead the DORA client audit programme, coordinating planning, stakeholder engagement, evidence collection, client responses and remediation activities.
• Act as a senior point of contact for clients, account teams and external auditors throughout assurance engagements.
• Coordinate collaborators and domain experts to deliver accurate, timely and well-evidenced responses, identifying recurring themes and opportunities to improve audit readiness.

Risk, Controls & Governance

• Drive DORA client audit readiness across Data & Analytics, partnering with Product, Engineering, Technology, Risk and other control functions to strengthen controls, evidence and supporting documentation.
• Maintain oversight of key assurance documentation, including control narratives, process flows, risk and control matrices and supporting evidence.
• Track audit observations and remediation actions, working with accountable partners to support timely and sustainable resolution.
• Represent the Attestations and Client Audit function at relevant working groups and governance forums, providing assurance updates, highlighting emerging risks and themes, and driving actions and decisions where required.
• Apply risk-based judgement to assurance matters, bringing up material risks or control gaps appropriately.
• Produce clear assurance metrics and reporting, providing collaborators with visibility of audit activity, remediation and emerging themes.

Client & Stakeholder Engagement

• Build trusted relationships with clients, external auditors and various collaborators.
• Partner with Legal, Compliance, Information Security, Technology, Product and customer-facing teams to address evolving client, contractual and regulatory assurance requirements.
• Lead complex discussions, constructively challenge where appropriate and translate technical, risk and regulatory matters into clear, actionable insights.

Experience

What We’re Looking For

• Significant experience within Risk Assurance, Technology Audit, IT Risk, Information Security, Controls or Internal Audit, ideally within financial services, technology, consulting or another regulated environment.
• Demonstrable experience leading, coaching and developing teams.
• Experience managing complex client audits, external assurance reviews or attestation programmes from planning through to completion.
• Experience engaging directly with external auditors, financial institutions or other sophisticated clients.
• Practical understanding of DORA, technology risk and control requirements.
• Solid understanding of relevant assurance standards and frameworks such as ISAE 3000/3402, SOC 1/SOC 2, ISO 27001, NIST, COBIT or equivalent.
• Experience working across complex technology environments and geographically distributed teams, including driving remediation and sustainable control improvements.

Skills & Leadership

• Strong people leadership, coaching and team development capabilities.
• Excellent stakeholder management, influencing and negotiation skills.
• Solid understanding of technology risk, information security and control principles.
• Excellent analytical, critical-thinking and problem-solving skills.
• Strong written and verbal communication skills, with the confidence to engage directly with clients, auditors and senior partners.
• Ability to translate complex technical, risk and regulatory matters into clear, actionable business insights.
• Ability to handle challenging priorities, exercise good judgement and work effectively with a high degree of autonomy.

Desirable

• Professional qualification such as CISA, CRISC, CISM, CISSP, CIA or equivalent.
• Degree or equivalent professional experience in Information Security, Technology, Risk, Audit, Business or a related field.
• Experience supporting DORA, FCA, SEC, ESMA or other regulatory or client assurance reviews.
• Experience across Operational Resilience, Technology Risk, Control Assurance or Technology Governance.

Career Stage:

Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support:

• healthcare
• retirement planning
• paid volunteering days
• wellbeing initiatives

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.